Dwellworks_DwellworksLiving_2022-2023_ESG Impact Report

Making Progress Together 2022-2023 Environment, Social

& Governance Impact Report

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Dwellworks

Table of Contents

About This Report › A Message from Leadership ›

About Dwellworks › ESG at Dwellworks › Environment › Social › Governance › ESG Commitments for 2023 › Appendix › UPDATED GREENHOUSE GAS (GHG) CALCULATIONS AND ANALYSIS SURVEY DATA

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Dwellworks

About This Report

Dwellworks is a privately held company, with minority ownership by our executive and leadership team and majority ownership by TZP Group, a private equity firmwith a dedicated Impact Investing group. While we have no legal or regulatory requirement to report on Environment, Social, Governance (ESG) initiatives, we believe the ESG framework is intrinsic to and aligned with our core values. Statements in this report may be forward-looking; these statements are based on Dwellworks management’s current assumptions and expectations. As times and objectives change, the results, goals, and commitments may be adjusted to reflect these changes and any potential risks or uncertainties. Terminology Throughout this report and consistent with global standards of environmental reporting, greenhouse gas emissions are expressed as GHG and in tonnes or metric tons. Registration Dwellworks supports the United Nations Sustainable Development Goals and is registered on the UNSDG Platform. Dwellworks is enrolled in the UN Global Compact, the largest corporate sustainability initiative in the world. Our commitments to UNGC requirements are available via our annually updated and publicly accessible Communication on Progress (CoP). Dwellworks is required to update the CoP annually by June 30.

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An Update on Our Progress

What a difference a year makes. In early 2022, the world was just getting used to open borders and loosened COVID-19 protocols. At the same time, employers and the global workforce were getting more confident about travel, relocation, and returning to the office, in new and adaptive ways. And then the late spring and summer surge in moves hit, unfortunately in sync with the human tragedy of the war in Ukraine. Our corporate housing teams and partner networks did an amazing job in the face of a 300% increase in bookings. Under great pressure, our destination services teams found rental homes, registered customers for social services, and helped get kids in schools. All of this in the face of tight rental markets worldwide, new government restrictions, and depleted staff across agencies and local services. What’s the tie-in to ESG? Some important lessons and opportunities. First, always take care of your people. We are continuously building the mobility industry’s most diverse and inclusive team, supporting customers with empathy and expertise. We’re also supporting our team with the training, back-up, and wellness access they deserve. Our organically formed Inclusion Committee, representing every level and line of the business, brought us together through support and teamwork. Our HR leadership championed an expanded holiday schedule, so more associates could take more time off. Our Engagement Committees organized get-togethers and volunteer events, with enthusiastic associate participation worldwide, whether reading in schools, filling food bank shelves, or cleaning up local shorelines. We added roles in talent recruitment, training, client services, supply chain, global compliance, and accounting. The stronger our core, the better equipped we are to make progress on ESG commitments while continuing to deliver outstanding service experiences (which we did, per our pulse check surveys, 96.5% of the time across over 20,000 service opportunities). Turning to environmental impact, we aligned our office footprint with where our clients need us to be and with the realities of a hybrid workforce. We have reduced our leased office space by 36%. That goes a long way towards our goal of reducing our core GHG emissions by 50% by 2030. We’ve also just completed a refurbishment of our global headquarters, with zero technology waste and sustainable materials throughout.

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Our internal carbon footprint is small compared to the emissions of global mobility and travel overall. We aligned early with Worldwide ERC® (WERC), European Relocation Association (EuRA), Corporate Housing Providers Association (CHPA), and the Coalition for Greener Mobility to take a leadership role in defining opportunities for measurable, meaningful reductions, with a focus in our areas of expertise: destination services and corporate housing. In 2023, these efforts are expected to yield practical guidelines for corporate employers, relocation management companies, and service partners to align around common definitions and standards. Our goal is to differentiate by performance and results, not by creating unique programs or slowing down adoption. Our company goals are to simplify, optimize and grow. This strategy is consistent with the people, planet, and prosperity goals of leading organizations worldwide. With our historic good governance and planning, we’re focusing our business on where we can have the most impact. We’re investing in talent and innovation that is sustainability sensitive. This will spur better results and opportunity for clients, customers, associates, network partners, investors, and community. And we’re excited by growth. The sustained return to global workforce mobility signals that people remain eager to connect, in traditional and new ways. I couldn’t close without acknowledging some key wins. We earned a Silver Medal from EcoVadis, putting us in the top 25% of the 75,000+ companies who have participated in their assessment. We re-signed our largest direct corporate housing client based on performance, partnership, and proof of action, including our detailed ESG plan. We won the Environmental Stewardship Award from a major client. And we proudly contributed to the first-year success of Upward Mobility, the industry’s initiative for creating intern opportunities for underrepresented students. Great team, great year, solid progress. As always, tell us what you think and how we can do better.

The Dwellworks Leadership Team (left to right): Shana Zollar, Jim Smith, Kara Black, James Conigliaro, and Bob Rosing.

Our goal is to differentiate by performance and results, not by creating unique programs or slowing down adoption.” “

Bob Rosing, CEO, Dwellworks

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Dwellworks

2007 Founded

3,500 Corporate Housing Partners 380 Global Associates

550k Customers Served

About Dwellworks

1,200 Global Destination Consultants

Our Elements of Engagement: Be Accountable – do what you say, say what you do Be Collaborative – listen, connect, engage Be Fearless – embrace change, innovate Be Passionate – believe in what you do, live to make an impact Be Respectful – appreciate differences, cultivate trust Be the Experience!

Dwellworks is a leading provider of destination related and corporate housing services for the globally mobile workforce. Through our Destination Services, Corporate Housing, and affiliated Real Estate Brokerage, we provide unique customer experiences and differentiated relocation and business travel services to over 80% of the Fortune 1000.

Our Values Integrity Teamwork Performance Innovation Fun Our Brands Dwellworks Dwellworks Living Dwellworks Move Station Cities

Our Service Geography

Belgium

Canada

Netherlands

UK

Germany

Ireland

Austria Switzerland

France

USA

Luxembourg

Hong Kong

Mexico

Costa Rica

Singapore

Country locations refer to Destination Services geographies Corporate Housing Services, offered in 125+ countries

Australia

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ESG at Dwellworks — An Evolving Initiative

Dwellworks committed to a formal ESG initiative in 2021. We responded to the growing expectation among our stakeholders, including clients, customers, associates, network partners, investors, and our local communities, for tangible actions and results in the areas of environmental, social, and governance (ESG) impact. Over the past 2+ years, stakeholder ESG expectations have broadened and deepened in scope and requirements. We are increasingly focused on working within the global mobility and business travel industries to establish standards of measurement and evaluation. Adoption of standards will enable the stakeholder ecosystem to focus on governance, key controllables, and performance.

of Fortune 1000 companies disclose their ESG results 95%

Our Approach to ESG

Mitigating Risk

Unlocking Value

Relevance Operational Excellence

Community Impact

By contributing thought leadership and supportive actions in global mobility, we’re building stronger communities and aligning our conduct of business with where we work.

ESG programs make us better. In acting responsibly, we are a more attractive business partner and employer, and a higher performing company.

Our initiatives will be ambitious and tethered to our business goals and stakeholder expectations.

The collective experience of a more diverse, inclusive, and sustainable organization sparks new products, solutions, and ways of working.

Through positive embrace of opportunities, we strengthen our teams’ overall diversity while driving environmental and social impacts that de-risk the positions of clients.

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Our ESG Journey

2009 Renamed Dwellworks. Our new logo reflects home, ocean, sky, and earth. Core Values adopted.

2020

2015

2023 Goals: As a partner in Coalition for Greener Mobility, advocate for simplified, accessible standards. Continued progress on strategic priorities.

Implemented Work from Home and virtual service delivery. Expanded into full-service corporate housing.

Global Code of Conduct implemented for all associates and suppliers.

2007 Founded to deliver best-in class outsourced relocation services solutions.

2022

2012 Launched global DS operations to eventually include 17 locations.

2017

Expanded GHG emissions reporting to global operations. Enrolled in UNSDG and UN Global Compact. Earned Eco Vadis Silver Medal. Co-Leader- CHPA Sustainability Workgroup. Charter Sponsor – Upward Mobility intern initiative.

2021

Completed all GDPR Requirements. Formed Enterprise Risk Management Committee.

Introduced ESG Initiative and Goals. First GHG emissions analysis. Associate-led Inclusion Committee formed.

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UN Sustainable Development Goals

In line with registering our commitment to the UNSDG, Dwellworks aligned with the following core goals:

Achieve gender equality and empower women and girls 73% of our organization are women and 62% of our management and leadership roles are held by women.

Goal 5 Action

Build resilient infrastructure, promote inclusive and sustainable industrialization, and foster innovation The infrastructure of myDwellworks, our single global system, enables consistency and less waste for all users. Locally relevant content responds to expectations for resources that are diversity- and inclusion-sensitive and sustainably conscious.

Goal 9 Action

Ensure sustainable consumption and production patterns Contributors to the Coalition for Greener Mobility, defining the carbon footprint of global mobility and identifying specific opportunities for reducing GHG emissions. Co-Leader of CHPA Sustainability Workgroup – defining, simplifying, and assisting in implementation of sustainable actions for thousands of temporary accommodations providers.

Goal 12 Action

Take urgent actions to combat climate change and its impacts Defined realistic goal of 50% reduction in Scope 1 and Scope 2 GHG emissions by 2030; partnering to establish global standards for carbon footprint of destination services and corporate housing and to reduce Scope 3 emissions through direct supplier action and partnership with clients on policy and practice.

Goal 13 Action

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Environment

2022

GOALS

PERFORMANCE

Launch industry sustainability certification/ adoption initiatives

• Co-leaders CHPA Sustainability Workgroup • Founding member Worldwide ERC® Advisory Council • Subject matter expert contributors – Coalition for Greener Mobility • $10k to Conservation International • Inclusion Committee nominated • Charity Navigator vetted • Donated on behalf of customers • Physical office consolidations yielded 36% reduction in global GHG emissions • Global physical footprint analysis kicked off • Scope 1 and Scope 2 data gathering (non-US) • Sample Scope 3 data gathered (non-US) • Confirmed 2021 as baseline year • Target 5-7% decrease per year • 2022 increase in US kWh usage with HQ office consolidation costs

2022 36% global reduction in Scope 2 GHG emissions 84% corporate housing survey respondents taking sustainable actions 15% local destination consultants use low carbon emissions cars

Fund an annual donation to designated environmental NPO

100% technology hardware recycling and reuse $10K donation to Conservation International on behalf of customers

Define global step-down strategies to achieve 50% GHG reduction globally

Analyze non-US operations GHG emissions/ kick off 2023 plan

Define and achieve interim GHG emissions reduction vs baseline (US)

• Registered with UN Global Compact • Participants in Coalition for Greener Mobility

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Coalition for Greener Mobility

Inmid-2022, six keymobility trade associations came together to strategize, simplify, and standardize the approach to ESGwithin our industry, with an initial focus on sustainability. Collectively, Worldwide ERC® (WERC), the Canadian Employee Relocation Council (CERC), European Relocation Association (EuRA), the Corporate Housing Providers Association (CHPA), Federation Internationale des Demenageurs Internationaux (FIDI Global Alliance), and the International Association of Movers (IAM) signed a joint agreement to provide the Global Mobility industry with a roadmap and common actions towards achieving greater environmental sustainability through the Coalition for Greener Mobility https://www.greenermobility.org/. Initial commitments of the Coalition include helping all industry stakeholders with common practices in ESG and sustainability, development of a roadmap and prioritized actions, and advocacy, education, and a tool kit for the members of the affiliate associations. In 2023, we’ll work with the Coalition in defining sustainability expectations and measurements in our core sectors: destination services and corporate housing.

Photos: CHPA Sustainability Session, Ideation Lab for Coalition for Greener Mobility, EuRA Sustainability Panel

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A Greener Footprint

Less Space/Lower Emissions

1/1/2021

12/31/2022

Occupied Square Feet

29,743

46,290

kWh*

694.4

446.1

GHG Emissions

415.64 metric tons

267.06 metric tons

*Based on standard carbon calculations for office occupancy of 15 kWh of energy usage per square foot of office space. Note these illustrative calculations are based on standard data models and not Dwellworks actual usage. https://www.brightest.io/calculate-carbon-footprint-office-emissions

Digital Documents – Keeping Trees in the Ground Dwellworks focuses on emissions reduction, with limited investment in carbon offsets. We continue to drive towards paperless operations and other carbon savings. We are already digital in our core service customer communications. Where we are able, we use DocuSign for corporate contracting and compliance registration documentation.

Green Resources for the Mobile Workforce Customers and clients are asking for locally relevant sustainability resources for their global moves and business travel. By YE 2023, myDwellworks will include resource information in over 100+ global business destinations, similar to the guidance we already provide for DEI resources in destination communities.

Less Office Space Means Reduced GHG Emissions

In the past two years, we have reduced the footprint of our global offices by 36%. While we strongly support a physical office presence to encourage associate engagement and the sharing and reinforcement of our corporate culture, we also recognize the reality of hybrid work and its impact on physical office needs. Using commonly accepted emissions standards for office occupancy, a reduction of over 16,500 square feet of office space produced an equivalent reduction in GHG emissions of 267 metric tons.

Source: DocuSign

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Setting an Example at Global HQ

Our office in Cleveland, OH is in a historic, 100-year-old building In consolidating our office space, we preserved the best of its ‘bones’ while opening up the natural light, reusing our technology, furniture and hardware, and creating many more spaces for creativity and collaboration. Here’s a partial list of the positive environmental actions we built into the process:

• Opened up floor space for maximum natural light • LED lighting for work areas and associate cafe

• Glass dry erase boards versus dry erase paint for collaboration rooms • Zoom spaces and hot desks for efficient hybrid-office/shared desk usage • Low VOC (volatile organic compounds) paint • Water efficient bathrooms • No newly purchased furniture • All excess furniture shared with associates or donated to non-profit organizations • Keeping 50 office chairs out of landfills eliminates 3.6 metric tons of greenhouse gas emissions!

“

I joined Dwellworks partly because of the company’s tangible commitment tomaking a sustainable difference, and now I’mseeing the real impact of ESG in our business every day.” – Ciara Moore, Client Communications Coordinator

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Sustainable Success in Corporate Housing

Our Dwellworks Living promise is to provide objective, high-performing, client-matched housing solutions in over 125 countries. Clients increasingly expect to be presented with sustainable options, and the thousands of suppliers in our corporate housing supply chain are taking action in response. In our 2022/23 supplier survey, 84% of responding partners indicated they were taking sustainable actions, from recycling programs, to water use reduction, to food waste management, to more efficient heating, ventilation, and lighting. We’re collaborating on performance standard guidelines for suppliers and clients on specific sustainability KPIs and are targeting roll-out and adoption for later this year.

% of Corporate Housing Suppliers *

Sustainability Action

82%

Have recycle and re-use programs

65% 52% 48% 47% 36% 32% 27% 26% 23%

Use energy efficient lighting and water saving practices

Have awareness and education programs for their employees and guests

Have food waste reduction programs

Source for sustainable furnishings and products in their properties

Have installed lower energy use appliances

Have made additional modifications for accessibility (beyond ADA minimums)

Have a formal strategy in their properties for sustainable actions and tracking

“We value our partners and are helping thembuild their sustainable strategies, towards the ultimate goals of earning industry-recognized sustainability certification and earningmore business.” Debbie Woodley, VP, Global Supply Chain for Dwellworks Living, is co-chair of the corporate housing industry’s Sustainability Workgroup and allied through CHPA with the Coalition for Green Mobility.

Engage with sustainability industry experts, government resources, consultants

Have transportation services that use alternative energy sources

16%

Reported not yet taking sustainability initiatives

*Respondents to intake survey

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2022

Social

GOALS

PERFORMANCE

Pilot Upward Mobility intern recruitment program (US)

• Founding supporter • Initial intern hire in 2022 • Partner in ongoing candidate search with Eleven + • On-site skill training at Cleveland State University • LBGTQ+ job fair • International student hires • 28% two-year average in diverse new hires (US) • Expanded diverse candidate recruiting strategy • $10k to Habitat for Humanity • Inclusion Committee nominated • Charity Navigator vetted • Donated on behalf of customers • Celebrate inclusive events/ holidays • DwellWords videos • Education and awareness tools • Expanded Engagement Committees leadership • Monthly/quarterly celebrations • Associate-led volunteering/ fundraising

Expanded university recruitment programs (US)

2022

Pursue diversity hiring consistent with our global service focus

85% destination consultants identify as women

73% women on Dwellworks team 60% women/LGBTQ+ representation on executive team 300+ positive associate responses to peer recognition survey

Fund an annual donation to designated social action NPO

47% corporate housing partner owners identify as women $10K donation to Habitat for Humanity

Publish monthly communications from Inclusion Committee

Fund engagement and well being activities at local level

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Prioritizing Our Team’s Well Being

We’re proud of our Inclusion Committee Our Inclusion Committee is a cross-organizational, globally representative group of associates who organically came together to learn more about each other and our company. The group develops training tools and education for the rest of the organization, and provides support for our ongoing efforts in diversity, equity and inclusion through communication and shared success stories. Support through the unique challenges of 2022 The Dwellworks Living team managed a huge surge in corporate housing volume in Europe in 2022. Jake Bone, Director, Corporate Housing Operations, EMEA noted that “the first instinct of the team is always, ‘how can we help?’ We worked nights and weekends to source solutions with limited information, but urgent timelines. If the better solution was sometimes outside of our company, we’d make that choice. The point was to get help to families and I’m incredibly proud of the team.” The (Super) Power of Team Dwellworks values the time associates can be together, in our offices or active in our communities. A variety of activities and events were planned all around the globe in 2022 through our local Engagement Committees. A selection of events included Mother’s Day Celebration (Costa Rica), Day of the Dead Contest (Mexico), Halloween Celebration (US), Appreciation Lunches (Global), The Queen’s Jubilee (UK), Waffles in Winter (Germany); Dwellworks 15th Birthday (Cleveland); and End of Year Celebrations (Global).

Associate Peer Recognition • Helpful, knowledgeable, a pleasure to work with • Amazing commitment • Thank you for receivingme with open arms • You keep the highest standards • Super helpful, very calm, always willing to do what it takes • Always there with a quick response • We love you!

DwellWords: Video Chats from Around The Globe

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Recruiting for a Globally Diverse and Inclusive Team

Liv Guzik, Corporate Recruiter We receive several thousand resumes per year and recruit from as broad a pool as possible — locally, nationally, and globally. We’re active in local recruiting events at Cleveland State University, and at the same time, being a global company with global associates gives us insights into diversity, inclusion and engagement actions that really differentiate Dwellworks as an employer. Liz Vail, Senior HR Director In my six years at Dwellworks I’ve been so fulfilled to see our people bringing their whole selves to work. As a queer woman living with disabilities, I’ve always felt that the principles of ESG were already embedded organically in our ways of working. That’s only been extended by our formal ESG initiatives, reaching all levels within the company. AndrewWalker, Global Total Reward Leader, EY President at Eleven + and Upward Mobility A shout out to Bob Rosing and the Dwellworks team. You advocated Upward Mobility from the start, and we have successfully launched this program to build an intern talent pipeline attracting the underrepresented BIPOC population into global mobility. We’re adapting as we learn and excited as we head into year two.

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DEI in Workforce Mobility

Themobility industry has been in the forefront of the conversation about diversity, equity, inclusion, and accessibility. Corporate employers are looking broadly and deeply into their populations to provide greater development opportunities. Mobility professionals are experts at sounding out and supporting the expectations and concerns of individuals and families relocating to new and unknown cultures and communities, whether across borders or across the country. We’re advocates for policies that focus on ‘inclusion not exception.’ We train our teams to start with open questions to enable open conversations and we provide the resources of our local experts and the content in myDwellworks™ to specifically support the DEI dialogue. Our white paper, DEI – The Key to a Better Destination Services Experience has been our most popular thought leadership download to date.

WhyWe Use Pronouns Every associate at Dwellworks has the choice to include personal pronouns. We offer this communication as amessage to our customers and clients that we are open for dialogue and support, whatever their need andwherever they aremoving to.

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Dwellworks in the Community

Engagement with each other and commitments to our community are core to Dwellworks culture. As a business, we’re proud to have donated over $25,000 to organizations making a difference in society. But the heart and soul of our community connection is through our teams, their organic inspiration and leadership, and their volunteer efforts at 20+ charities and organizations around the world. Dwellworks funds a half-day paid time off for every team member to participate in the volunteer effort of their choice. Many associates choose to volunteer together to support a local cause. The TZP Cares Foundation, the charitable giving organization of our private equity partner, is closely aligned with our community commitments and has made contributions of $20,000 to local organizations based on our recommendations. A partial list of the nonprofit organizations and community groups that our team is passionate about and have supported throughout this past year include:

Indigenous tree nursery planting, Costa Rica

• Akron-Canton Regional Foodbank • American Red Cross • Asociación Costa Rica Mundo SOStenible (Costa Rica) • Clevekids.org • Cleveland State Foundation • Educacion para el Desarrollo de la Comunidad (Mexico) • Eleven +

Coffee and bake sale for Macmillan Cancer Center in Truro, UK

• Food Bank of Eastern Michigan • Greater Cleveland Food Bank • Habitat for Humanity • Hogar Siembra (Costa Rica) • MacMillan Cancer Center (UK) • St Jerome’s Food Pantry (Bay Area) • Toronto Food Bank

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Shopping for Toys for Tots in Detroit, MI

Governance

2022

GOALS

PERFORMANCE

Implement updated and expanded Compliance training

• Added expanded ESG content

2022 100% associate completion of mandatory ethics, compliance, and ESG training (US)

Communicate updated and expanded Compliance mandates for global suppliers

• Updated schedule and

participation/requirements

Review/implement policies aligned with UN Compact and Corporate DEI and Sustainability requirements

• Regular research and legal reviews • Report out quarterly to ESG Steering Committee

EcoVadis Silver Medal – top 25% of 75,000+ companies

enrolled in UN Global Compact

successfully completed SOC-2 audit

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EcoVadis We were thrilled to earn the Silver Medal designation from EcoVadis in the third quarter of 2022, scoring 33% higher than their average participant score. EcoVadis’ evaluation of compliance, process, and documentation, and their alignment with established scientific as well as social responsibility principles makes them one of the most trusted sustainability assessment organizations in the world. Dwellworks has a long history of documented compliance practices, consistent with our own good governance and the expectations of our clients and other stakeholders. Maura Carey, SCRP, Vice President, Content and Research and Lead, ESG Initiative “It’s a privilege to represent Dwellworks as a founding member of Worldwide Employee Relocation Council® (WERC)’s Advisory Council on Sustainability and to work with Debbie Woodley and other corporate housing leaders on the CHPA Sustainability Workgroup. The Dwellworks way is to dig in, learn, and look to make meaningful contributions, however incremental. We’re looking forward to participating in the Coalition for Greener Mobility to do just that.” A frequent content contributor at mobility industry ESG and Sustainability forums, Maura has earned the MIM+ Sustainability Certificate from EuRA. Nicole Coulter, Associate Legal Counsel and Director, Global Compliance “When we committed to the ESG initiative, we already had good governance in place, including respect for human rights, zero tolerance for discrimination and harassment, data privacy officers in the UK and EU, and world-class compliance and security protocols, including alignment with GDPR across our organization. We’re leaders in ESG because of our strong compliance foundation and our willingness to master the fundamentals and meet challenging new standards.”

Governance is Standard Practice

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ESG Commitments for 2023 Environment

GOAL

METRIC

COMPLETE BY

Build V1 database of active eco-friendly corporate housing suppliers

Minimum 500 active suppliers enrolled by YE

12/31/2023

Expand myDwellworks content with sustainable resources

Add content for 100+ global locations

6/30/2023

Continue to measure GHG emissions reductions on a global scale

Identify key opportunities and report on controllables

1/30/2024

Fund an annual donation on customers’ behalf

Inclusion Committee to identify a Charity Navigator vetted NPO

12/31/2023

Define a high impact/BHAG Environmental action for our teams

Selected by our Engagement Committees

4/30/2023

Lead or co-lead a minimum of one key sustainability project for Coalition for Greener Talent Mobility

Choose project from posted requests

6/30/2023

Social

GOAL

METRIC

COMPLETE BY

Embed workforce diversity best practices in recruiting/development

Develop and release updated training for hiring managers

6/30/23

Expand myDwellworks content and training for consultants and team

Obtain signoff by SME stakeholders

6/30/2023

Fund an annual donation on customers’ behalf

Inclusion Committee to identify a Charity Navigator vetted NPO

12/31/2023

Define a high impact BHAG/Social action for our teams

Selected by our Engagement Committees

4/30/2023

Governance

GOAL

METRIC

COMPLETE BY

Implement V1 tracking of diverse and sustainably supportive supplier spend

Identify qualified suppliers and core measurement requirements

6/30/2023

Align with any regulatory/compliance directives

Identify material legislation and appropriate action

Quarterly

Renew EcoVadis certification

Identify improvement areas and actions

7/31/2023

Update Global Compact Communications on Progress (CoP)

Identify minimum 3 commitments and actions

6/30/2023

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Measurement Methodology and Analysis Dwellworks continues to build its database of facts and analysis .

Appendix: Measurements & Methodology

The data captured for 2022 is primarily from our US operations where we have the largest proportion of people and occupied space. We have begun capturing information from other locations (Costa Rica, Europe) based on the size and proportionate impact of their carbon footprint. In all instances, data reflects a partial sampling (e.g., kWh but not additional utilities; sampling of data from Scope 3 suppliers, but not full supplier representation). Expanded global analysis is a 2023 goal. Our greenhouse gas emissions in the US increased in 2022 as more associates commuted to work and travelled for business; we incurred unique expenses in our headquarters office consolidation, and more consultants delivered more destination services overall and in person. These increases were offset by a globally averaged reduction in GHG emissions due to a smaller office footprint overall. We use https://www.carbonfootprint.com for calculations and follow guidelines from https://ghgprotocol.org/ corporate-standard .

US GHG EMISSIONS IN METRIC TONS 2022

2021

Scope 1

113.17

65.52

Scope 2 Scope 3

259.77

218.0

127.99

89.0

Total 372.52 NOTE: All reported results are based on representative sampling and not total associate or consultant data. 500.93

Scope 1 — 2022 Direct Operations Emissions Analysis (US) Total GHG emissions: 113.17 metric tons US Employees -2022 Air Travel 144,638 total miles (Using a standard of 2,000 miles RT to accommodate domestic and global travel) 68.33 metric tons of GHG emissions US Employees – 2022 Automotive Commute 212,376 total miles 44.84 metric tons of GHG emissions

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Appendix: Measurements and Methodology Scope 2 – 2022 Indirect/Purchased Services Emissions Analysis - Utilities

Dwellworks does not own any office space. As tenants, we receive utilities usage bills and reporting from landlords at varying levels of detail. The following analyses reflect electrical usage in two of our largest office spaces (US and Costa Rica). In 2023, we will continue to pursue gathering more information (e.g., heating, water usage, waste management) for these and other offices of significant size in our global footprint.

Cleveland Headquarters – 2022 Electricity Usage in kWh Total GHG emissions: 259.77metric tons

Costa Rica Operations– 2022 Electricity Usage in kWh Total GHG emissions: 9.09metric tons

MONTH

kWh

EMISSIONS

MONTH

kWh

EMISSIONS

January

31,048

18.59

January

96

0.06 0.94 1.14 1.14 1.28 0.35 0.30 0.25 1.03 1.28 0.13

February

30,367

18.18

February

1,572 1,907 1,900

March

30,218

18.09 21.50 20.09 24.83 28.90

March

April

35,922 33,567 41,478 48,271 26,910

April

May

May

2,141

June

June

592

July

July

214

August

16.11

August

494

September

37,361

22.36

September

418

October

33,930

20.31

October

1,721

November December

54,421

33.77

November December

2,142

28,463

17.04

1,981

1.19

TOTAL

433,956

259.77

TOTAL

15,178

9.09

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Appendix: Measurements and Methodology Scope 3 – Supply Chain Emissions Analysis US Destination Consultants – 2022 Vehicle Use Total GHG emissions: 127.99 metric tons Survey response of 197 Consultants (700+ total network) 606,242 total miles PERCENTAGE OF CORPORATE HOUSING SUPPLIERS 82%

SUSTAINABLE ACTION

Have recycle and re-use programs

56%

Use energy efficient lighting and water-saving practices Have awareness and education programs for their employees and guests

Average annual vehicle use: 3,077 miles Average monthly vehicle use: 256 miles Average number of service assignments/month: 1.4 Estimated average number of miles per service delivery experience: 182.86 Estimated average GHG emissions per service delivery experience: .04 metric tons Data for representative sampling, not extrapolated to total network EMEA Destination Consultants – 2022 Vehicle Use Total GHG emissions: 46.84 metric tons Survey response of 78 Consultants (400+ total network) 221,856 total kilometers Average annual vehicle use: 2,844 km Average monthly vehicle use: 237 km Average number of service assignments/month: 1.4 Estimated average number of km per service delivery experience: 169.28 Estimated average GHG emissions per service delivery experience: .02 metric tons Data for representative sampling, not extrapolated to total network Corporate Housing Suppliers - Sustainability Actions Surveyed 400 most active supplier partners globally 19% response rate 84% of respondents indicated sustainable action No GHG analysis, pending the introduction to suppliers of standardized emissions reporting tools, to be recommended through industry coalition.

52%

48%

Have food waste reduction programs in place

47%

Source for sustainable furnishings and products in their properties Have installed lower energy use appliances Have made additional modifications for accessibility (beyond ADA minimums) Have a formal strategy in their properties for sustainable actions and tracking Engage with sustainability industry experts, government resources, consultants Have transportation services that use alternative energy Reported not yet having sustainability initiatives

36%

32%

27%

26%

23%

16%

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Appendix: Measurements and Methodology

DSCs Personal Identification Responses

Corporate Housing Suppliers Personal Identification Responses

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For more information: esg@dwellworks.com

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