US Handbook 2023

Job Abandonment Any Associate who is absent for three (3) consecutive scheduled workdays, without notifying their direct Leader, will be considered as having voluntarily resigned from their position with Dwellworks. Company Guests Guests are permitted inside the workplace but must always be accompanied by an Associate. Guests are not allowed to roam freely around the workplace. Former Associates are also considered guests for the purposes of this Policy. Former Associates must receive approval from Human Resources or the Leader of the specific office location they wish to visit. Discipline Guide Dwellworks reserves the right to discipline Associates who violate any provision(s) in this Handbook, any Company policies, practices, or rules of conduct, whether in part or in full, whether written or unwritten, and whether incorporated or unincorporated into this Handbook. Discipline may include all actions permitted by applicable law, but is not limited to verbal warnings, written warnings, and corrective actions. Section 3: Working at Dwellworks Business and Office Hours Each office location has established business hours during which Associates are either on-site or remotely performing job duties. Dwellworks Cleveland keeps core business hours of 8:30 am – 5:00 pm, Monday through Friday, but provides service to clients from 7:00 am – 7:00 pm, Monday through Friday. Associate Status Definitions Exempt : An exempt Associate is one who holds an executive, administrative, professional, or sales position as defined by the Fair Labor Standards Act (FLSA). Associates who are classified as exempt are not entitled to overtime pay, and in some cases, minimum wage. Nonexempt : A nonexempt Associate is one who does not hold an executive, administrative, professional, or sales position as defined by the FLSA. Associates who are classified as nonexempt are entitled to overtime pay and minimum wage. Employment Status + Full Time : A full-time Associate is one who is regularly scheduled to work at least forty (40) hours per week, year-round. + Part-Time : A part-time Associate is one who is regularly scheduled to work fewer than forty (40) hours per week, year-round. + Temporary: A temporary Associate is one who is employed for a specific task or project. A temporary Associate is not expected to be continuously employed for periods exceeding six (6) months. + Intern : An intern is a student currently attending a university or a recent college graduate scheduled for a specific task or project. BEST 40 Dwellworks strives to be an employer of choice and to continue to adjust our company culture to align with the needs of our Associates. In addition, we want to be sure our clients continue to choose Dwellworks based on our excellent service and willingness to help them in any way we can. The premise of BEST 40 is to focus on allowing our Associates to achieve work-life balance while not sacrificing the level of service provided to our customers. In order to be successful in both of these areas, we are asking all Associates to give us their most focused and productive forty (40) hours each week. Work Schedules & Breaks Associates are able to work with their Leader to set the schedule which best services our clients and fits the Associates’ needs. With this in mind, Associates have the flexibility to choose the start and end times of their work schedules. However, Associates may start their work schedules no later than 9:30 am and end their work schedules no earlier than 4:30 pm daily.

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