US Handbook 2023

Hotel Accommodations Associates are expected to make all hotel reservations through Concur under the following guidelines: + A single room reserved in a hotel in a safe area is considered an appropriate accommodation. + Room upgrades are permissible if they do not increase the room rate or cost to Dwellworks. + All hotels are to be guaranteed to a credit card for late arrival. + It is best to avoid pre-paying for hotel rooms as they may be non-refundable. + Room cancellations are the responsibility of the Associate who booked the room. Hotel reservations typically require cancellation notice twenty-four (24) hours in advance of the day of arrival; otherwise, a one (1) night no-show charge may be assessed by the hotel. The Associate is required to contact the hotel directly and make the cancellation. Associates will be personally responsible for any hotel cancellation fees, unless the Associate is given less than twenty-four (24) hours’ notice by Dwellworks that the Associate will not be traveling. Associates must be aware of international and regional time differences when canceling hotel reservations. Meal Expenses While traveling for business, Associates will be reimbursed for meals in accordance with the guidelines below. In General, meal costs should not exceed the following: On occasion, members of the Leadership Team have the opportunity to treat clients or colleagues to a meal. Because of this, costs may exceed the amounts outlined above. Dwellworks requests that Associates be conservative and appropriate in their dining selections. Whenever possible, business meals that may exceed the above costs should be pre-approved by the Leadership Team. All receipts should list names of Associates and clients attending the meal and include the detailed itemized receipt. Gratuity Amounts Associates will be reimbursed for gratuity costs in accordance with the guidelines below. Any gratuity in excess of the stated amounts must be justified on your travel and expense form. + Meals: Twenty percent (20%) of the pre-tax amount, USD. o Most restaurants include gratuity on large parties. Associates should review the check before adding gratuity. + Taxi or Car Service: ten percent (10%) of the fare amount with a minimum tip of one dollar ($1.00 USD). + Sky Cabs, Bell Service, and Shuttle Service: one dollar ($1.00) per bag with a minimum tip of two dollars ($2.00 USD). Incidental Expenses Dwellworks will reimburse Associates for the following expenses during business travel: + Gratuities and gifts for clients. Associates must receive prior approval from their Leader and/or budget allowances for such expenses. Please see the Associate Code of Conduct for additional guidance. + Dry cleaning. Associates may be reimbursed only for dry cleaning if business travel is over four (4) nights. + Baggage Fees. Associates may be reimbursed for up to two (2) pieces of luggage for each flight. If transporting Company materials, additional baggage fees may be reimbursed. + Parking Fees/Taxis/Shuttles. Associates may be reimbursed for parking fees related to business travel. Associates are required to use long-term parking when traveling via air. When appropriate, taxis and shuttles should be utilized if they result in less expense than mileage and parking fees. + Breakfast – Fifteen dollars ($15.00 USD) per person per day. + Lunch – Twenty-five dollars ($25.00 USD) per person per day. + Dinner – Thirty-five dollars ($35.00 USD) per person per day.

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