Dwellworks 2023 ESG Impact Report

An Employer of Choice

Diversity, Equity, Inclusion, and Belonging (DEIB) “Our associates spend a good portion of their time at work. It is imperative that everyone feels supported, respected, and valued for their input and opinions, and are offered opportunities for professional growth and personal development.” Nicola Sitch , Director, Client Services, EMEA and Inclusion Committee member. Expanding our Search for Talent Our Corporate Recruiter, Liv Guzik, comments on candidates and recruiting, “Dwellworks is a proud, founding supporter of Upward Mobility , a diversity internship program for our industry. Through the Upward Mobility program, we are seeking diverse talent to join our organization with a positive mindset and eagerness to learn. Our goal is to align their fresh perspective with the talent needs of our business and industry.” Connecting Cultures and Impacting the Customer Experience In a mid-year survey of our associates, our Inclusion Committee learned the education our associates wanted most was about each other and the cultures where our customers work and live. Kate Lorenz, a Director in our APAC Operations and subject matter expert in Intercultural Training, launched a series of cross-cultural trainings for our teams managing moves from China to Europe and from the US to the UK. Greater cultural understanding materially impacted our positive service quality scores in 2023. Employee Resource Groups - Connecting to Thrive Suzy Benjamin , Director, Client Communications, is a champion of our Employee Resource Groups (ERGs). “Teamwork goes deep at Dwellworks. We like working together and we like that we represent different cultures, opinions, expertise, and perspectives. ERGs are an expression of our interest in each other and finding ways to stay connected and be heard.” Dwellworks fully supports this associate-led initiative for employee health and well-being. Dwellworks colleagues have formed ERGs for Career Generations, Faith, LGBTQ+, Mental Health, Parents & Parenting, The Pause (all things Menopause), Well-Being , and Women.

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