2017 Dwellworks Annual Report

Lean In

IN IN IN IN

Build the Capability, Pivot to Market Need

a growth strategy in rental real estate services that aligns with our Destination Services capabilities. We onboarded a long-established practice in Hong Kong, and in 2018 will be building our competency in Mexico City, in addition to other promising markets. These locations have in common their attraction as global employment hubs and Dwellworks ability to provide customized support services. What keeps Dwellworks Property Advisors at the top of the industry is a commitment to positive disruption. Challenges are assessed with a fresh perspective, which reveals solutions that may be outside standard practice but prove to be exactly what the client needs. Perhaps no service in mobility is more data-rich than US Appraisal Management. A foundational service of Dwellworks and our RMC clients, we are now at the point where the volume and diversity of information generated by appraisal activity qualifies as big data. Big data yields meaningful analytics, assessments and fact-driven improvements. As we look ahead, we’re poised to bring creative solutions to the marketplace, such as a smart, new guaranteed buyout process for our RMC customers. In 2018, we will market-test various bifurcated appraisals through our strategic partnerships with leading valuation technology companies and our incomparable network of experienced appraisers. Where Are Property Appraisals Headed?

Adjusting to the changing dynamic of the real estate market was the original driver of our residential property service offerings. The US market downturn in the Great Recession of our early years yielded a two-part opportunity to support our clients: we created the industry’s go-to capacity and solution for Property Management, and we developed efficient processes and feedback tools that made our Valuation Services the industry leader. As market conditions stabilized over the past few years, we saw a great opportunity to extend our best-in-class appraisal network and competency to more mortgage lenders and began focusing on ways to utilize data and technology to enhance valuation service delivery and product offerings. Property Advisors: Real Estate Services for the Global Nomad Our Property Advisors real estate brokerage was originally established in New York City in response to the unique complexity of the local market and the service needs of our global inbound Destination Services customers. Fast forward 10 years, and growth in global hub cities has been explosive, both from domestic migration and from international assignees. The upwardly and restlessly mobile employee is now a truly global phenomenon. Dwellworks recognizes that in addition to world-class Destination Services assistance, the globally mobile person needs expert market assistance for rental real estate choices. With our New York expertise as a jumping off point and consistent with our Lean and Agile approach to development, Dwellworks is pursuing

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