US Handbook 2023

First page Table of contents Next page Last page
Welcome to Dwellworks!5
Introduction to the Associate Handbook6
Associate Resources and Other Policies6
How to Raise a Concern or Report a Violation6
Section 1 – About Dwellworks7
About Dwellworks7
Corporate Culture and Values7
Our Mission7
Office Locations7
Section 2: Workplace Policies8
Equal Employment Opportunity8
Open-Door8
Law Observance8
Sexual Harassment8
Reporting Sexual Harassment9
Supervisory Responsibilities9
Anti-Retaliation Policy9
Complaint and Investigation of Sexual Harassment9
Anti-Discrimination and Anti-Harassment10
Discrimination11
Harassment11
Corrective Actions11
Anti-Bullying11
Disability Accommodation12
Systems and Information Use12
Conflict of Interest13
Gifts14
Fraternization14
Solicitation and Distribution14
Workplace Searches15
Violence/Firearm Policy15
Drug, Alcohol, and Tobacco15
Drug & Alcohol Screening; Background Checks; Credit Checks15
Human Trafficking16
Accident Prevention16
Associate Confidentiality16
Record & Information Security17
Press Protocol17
Intellectual Property Usage17
Social Media17
Protect the Company’s Goodwill, Brands, and Business Reputation18
Respect Intellectual Property and Confidential Information18
Respect and Comply with the Terms of Use of all Websites You Visit18
Respect Others18
Associate File18
Automobile Insurance & Device Usage19
Personal Calls during Office Hours19
Attendance Policy19
Absenteeism19
Tardiness19
Job Abandonment20
Company Guests20
Discipline Guide20
Section 3: Working at Dwellworks20
Business and Office Hours20
Associate Status Definitions20
Employment Status20
BEST 4020
Work Schedules & Breaks20
Alternate Work Schedules21
Cleveland Associates21
Remote Working Requirements21
Office Closings22
Pay Practices22
Deductions from Paycheck22
Recording Work Hours22
Overtime22
Travel Time22
Health and Wellness23
Shared Spaces23
Personal Property23
Parking Lots23
Company Communication23
Charity Events23
Performance Reviews23
Dress for Your Day Policy24
Ending the Employment Relationship24
Layoffs24
Section 4: Leave Programs24
Holidays24
Company Leave Programs25
Paid Time Off (PTO)25
Bereavement25
Volunteer Hours26
Jury Duty Leave26
Family Medical Leave Act (FMLA)26
Disability Benefits26
Short-Term Disability27
Long Term Disability27
Associate’s Responsibilities While on Leave27
Return to Work After Leave28
Personal Leave28
Continuing Education Leave28
Military and National Guard Leave28
Witnesses and Victims of Crime28
Civil Service29
Section 5: Associate Benefits29
Health Benefits29
Health Savings Account29
Health Flexible Spending Plan29
Dependent Care Flexible Spending Plan30
COBRA30
Medical Benefits Abroad30
Life Insurance30
401(K) Plan31
Section 6: Expenses31
Travel and Expense Policy31
Air Travel31
Rental Cars32
Mileage Reimbursement Expenses32
Hotel Accommodations33
Meal Expenses33
Gratuity Amounts33
Incidental Expenses33
Submitting Expenses for Reimbursement34
Non-Covered Expenses34

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