Resources - How To Guide - Utilities - Luxembourg

It is important to be aware that the choice of your future telecom provider will depend on the technical eligibility of your house/apartment and must be confirmed in advance by calling provider’s helpline and naming the address or checking on their website. Provider will be able to confirm the technical eligibility of the property and propose all possible telecom options for you to choose from Contacting Telecom Providers Most of the providers have similar requirements for new clients. The best practice is to visit the office in person and provide the following documents: + Copy of passport (ID) of the person who is going to be the contract holder + Residence certificate (declaration of arrival) as official proof of residence + Three last salary slips or work contract as official proof of income + Bank account information to enable the provider to withdraw monthly charges + VISA card (some providers request a deposit which is released as soon as the first monthly payment has been made)

Types of Utility Services Natural Gas

What Is It?

While some houses don’t use gas, others utilize it as a source of heat. The furnace and water heater are most often gas systems.

Natural gas service is provided without requesting in advance. Only change of customer is needed following the move-in inspection and meter reading. Natural gas is odorless, but a distinct odor is added to the gas system as a way of alerting you that there may be a leak. If you smell a strong odor in the apartment/house or common areas, leave the area immediately. Go to a safe location and call the gas company right away. Do not re-enter your home until a gas company employee tells you it is safe.

When to Schedule

You Should Know…

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