Hong Kong Orientation Guide
Hong Kong Orientation Guidebook
www.dwellworks.com
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Lantau island
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Hong Kong Relocation and Leasing Enquiries
ABOUT DWELLWORKS, LLC
+852 2822 6800
We are a full-service provider of relocation support solutions to the global mobility industry, delivering innovative, personalised, and high-touch services to help relocating employees and their families settle in quickly and comfortably in their new location. We make relocation easier by coordinating and delivering a suite of solutions when and where our clients need us. Our services are at the core of relocation success for employees, their families, and for companies with workforce mobility needs around the world. One ofour key strengths isour real estate expertise inHongKong.Wehavegrown to beHong Kong’s largest corporate residential leasing firms handling individual moves aswell as group moves. Our experience, technology and people expertise ensure our clients are provided with up to date real estate market information and are shown the widest range of properties available. Our experienced team of field based Destination Consultants are here to help make the relocation experience an informed and exciting experience by offering a plethora of housing solutions and lifestyle options. At Dwellworks, ourspecialty isnot justhome finding,but sharing a broader perspective on living in Hong Kong. We are excited about Hong Kong as a place to live, workand raisea family, andwehopeyouwillfeel thesame!The knowledge shared in thisbook is derived from over 20 years of successfully relocating executives into Hong Kong.
Relocation Services
Programme Administration Visa and Immigration Services Compensation and Expense Management Transportation and
Moving Services On-Going Support
Destination Services
Home finding Settling-In Services
Temporary Living Accommodation Corporate Tenancy Management Education Consulting
Departure Services
Repatriation Programme
Training and Development
Intercultural Training Language Training
HR Consultancy
Policy Development Group Move Consulting
Relocation Enquiries
+ 852 2804 6790
Leasing Enquiries
+852 2822 6800
This guidebookcontains themostcurrently available information attime ofpublication.Informationcontainedhereinwas largely obtained fromavarietyof external resources. Dwellworks, LLC neither represents nor warrants the accuracy of information obtained from any external resource or found onanywebsites referencedinthisguidebook.
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Contents
Relocation: Before you leave
Pre-departure Checklist
7 9
Hong Kong Identity Card and Visas
Critical Documents
10 11
Consulates, Trade Commissions
Living in Hong Kong
Hong Kong Overview
13 14 15 16
People, Language, Religion
Festivals and Holidays
Chinese Customs
Banks and Money
Currency
20 20 20
Exchange Rate and Currency Converter Banks / Opening a Bank Account
Children / Hong Kong for Families
Activities
22 24 24
Summer Programs and Holiday Camps
Shops for Children
Entertainment
Entertainment Guides, Online Ticket Guides, Art Guides, Restaurant Guides
25 25 26 29 30
Cinema, Junks and Pleasure Cruises
Libraries, Markets, Museums
Shopping Malls
Temples
Food & Groceries
Food and Food Stores Organic Food Stores
32 33 33
Take Away Food
Health Services
Health Overview and Vaccinations
34 37 38
Children and Health
Doctors, Clinics and Pharmacists
4
Hygiene / General Health
42 43 48 51
Hospitals and Emergency Contacts
Maternity
Counseling and Support Groups
Media and Telecommunications
Internet, Landline, Mobile Phones
52 52
Books, News Papers, Postal Services, Radio, Television
Pets
Import / Export a Pet
56 57
Pet Grooming / Supplies, Veterinarians
Recruitment and Business in Hong Kong
Recruitment
59 60
Setting Up a Business in Hong Kong
Sports and Clubs
General Sports
61 62 62 63 63 64
Golf Clubs
Hong Kong Events
Sports Clubs and Gymnasiums
Water Sports
Hair and Beauty
Transport
Octopus Cards Airlines, Airport
66 66 70
Buses, Ferry Services, Helicopter Services, Light Railway Transport (LRT)
Mass Transit Railway, Minibuses, Peak Tram 72 Private Cars (License / Mechanical Services / Parking / Tunnel Fees / Car Rental),Taxis 73
Weather
Weather Overview, Typhoons, Rain Storm Signals
82
Property and Orientation
Hong Kong Residential Market Permanent Accommodation
85 85 86 86
Viewing Properties Commuting Times
5
SetUpYourHome Domestic Helper
87 87 88 91 91 94
Furniture / Furniture Hire
Moving / Storage
Utilities
Permanent Accommodation FAQ’s Temporary Accommodation FAQ’s
100 101
Orientation Guide
Schools and Education
Education Overview
106 107 107 107 112 114 115
Early Childhood Education
Primary and Secondary Years Education International Playgroups and Schools Special Needs Schools and Support
University
Education FAQ’s
Quick Reference Guide
Useful Numbers
121
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Relocation: Before You Leave
Pre-Departure Checklist
In order to help prepare you for your new country of residence we have highlighted a fewusefulwebsites foryouto reviewprior to your move.
To help relieve any moving anxieties you may have, we have created a checklist to recommend items you should prepare prior to your move. This list is not all-inclusive and might not be applicable to everyone.
We cannot guarantee the accuracy of the information found on these websites.
Documents/Records
+ Apply for passports, visas, work permits, etc; remember that extra photos may be needed. + Obtain copies of and update vaccinations for you and your family, if applicable. + Obtain copies of birth certificates, adoption papers, marriage license, and divorce decree, etc. + Arrangeforrenewalofhomeautomobilelicensesandobtainaninternationaldriver’slicense,ifpossible. + Assign power of attorney, if necessary.
Embassies Worldwide rl i e
www.embassyworld.com Directory and search engine for the world’s embassies and consulates.
+ Check insurance policies, wills, tax records, stocks, house deeds, etc. + Provide spouse’s employer with change of address form for tax purposes. + Inquire if originals or translations of the required documents are needed. + Schedule interview with company tax provider, as applicable. + Schedule appointments for passport photos for all family members.
Health
www.who.int/en The official website of the World Health Organization
Household
www.cdc.gov The Center for Disease Control and Prevention, Atlanta, USA - their mission to promotequalityof lifebypreventingand controlling disease.
+ Prepare your property (make necessary repairs) and arrange for either sale of your home or a property management service, or exit lease arrangements if renting. + Schedule final move date. + Decide what to take in your sea shipment. Arrange storage for what you are leaving behind. + Appraise and inventory your household goods. + Schedule visual survey with your transportation counselor. + Donate unwanted items to charity or plan a garage sale. + Cancel utilities (electricity, water, gas, telephone, cable). + Cancel other contracts such as gym or other club memberships and cell phone contracts. + Cancel newspapers, monthly magazine subscriptions, and milk delivery. + Arrange for mail forwarding service to new address or mail box for very important documents. + Arrange temporary living accommodations at home and host locations, if needed. + Mail/email completed valued inventory to your transportation counselor. + Check voltage compatibility in destination country for appliances.
Vehicle
+ Sell or store vehicle or motorcycle. + Confirm title and registration is correct and current.
Medical
+ Discuss International benefits and/or enroll in the approved medical plan through your Human Resources representative. + Schedule family physicals, inoculations, dental checkups and eye examinations. + Obtain family medical records and arrange for translations, if needed. Stock up on special dietary needs, commonly used over the counter drugs and/or prescriptions (if likely unavailable in host country).
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School Search
+ Inquire the generic name for prescriptions. + Purchase extra prescription eyeglasses or contacts.
www.hongkong.brookfieldgrs.com Findtherightschoolforyourchild.Over100 Schools listed.
Children
+ Obtain directory of overseas schools. + Check on and select appropriate schools (arrange visit during home search trip). + Arrange for transfer of school records. + Obtain extra copies of school records (arrange for translation, if needed).
Pet Relocation
More information Page 49
Currency
www.oanda.com Currency converter for up-to-date and historical foreign and exchange.
Pets
+ Check health regulations governing entry into host country. + Obtain medical and vaccination records or papers. + Obtain quarantine requirements and procedures. + Secure import permits or visas, if required, along with photo. + Purchase an appropriate shipping crate or arrange pet shipping company.
Orientation
www.hongkong.brookfieldgrs.com Discover Hong Kong; view interactive orientation maps, street and MTR transit maps. Learn about Hong Kong through our online Orientation Guide.
Monetary/Financial
+ Check on host country’s monetary system. + Obtain foreign currency for use upon arrival. + Help ensure that charge accounts may be used abroad/obtain PIN (personal identification numbers) for use in automated teller machines. + Check with home bank about overseas branches and/or affiliates. + Check home bank’s policy on inactive accounts. + Stop paper statements and arrange for e-banking access + Obtain overseas bank account or local bank account in host location providers. + Notify voter registration and obtain absentee ballots. + Cancel home insurance policy, as applicable.
Translation
www.babelfish.altavista.com Translation site for multiple languages.
Orientation
+ Buy a language dictionary. + Plan a family orientation with your Destination Consultant and talk to your children about their new home.
Travel
+ Schedule property and school tours with your Destination Consultant. + Make airline, car rental and applicable hotel reservations for final move.
Miscellaneous
+ Notify friends and relatives of new address. + Notify magazines, creditors, banks, insurers, etc. of change of address or cancellation.
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Hong Kong Identity Cards and Visas
Hong Kong Identity Cards (HKID)
Anyone entering Hong Kong must have at least six months validity remaining on their passports afterthedateofentrytoHongKong.
Visitors planning to stay in Hong Kong for longer than 180 days must apply for a Hong Kong Identity Card (HKID) within 30 days of arriving in Hong Kong. All Hong Kong residents aged 11 or over are required to register for an identity card. The Hong Kong Identity card (HKID) is an official identitydocumentissuedbythe ImmigrationDepartmentofHongKong.Thereare twotypesof HKID card; + Hong Kong Identity Card: + To apply for the HKID card your Working Visa must be valid for more than 180 days. Once you have your HKIDCard you areby lawrequired to carry it withyou atall times. + Hong Kong Permanent Identity Card. + TAfter seven years of continuous residence in Hong Kong, expatriates are entitled to apply fortheHongKongPermanentIdentitycard,thiswillgrantanindividualtherightof abode in the HK SAR, ensuring unlimited entry, the right to seek employment, the right to vote in Hong Kong elections and stand for elected office.
For further details contact the Immigration Department.
To apply for your Hong Kong Identity card make an appointment with the Immigration Department. Youmustapplyinpersonandremembertotakealongthefollowingitems.
+ Passport (with a valid stamped visa). + Two current passport photographs. + Check with the Immigration Department for the latest requirements for HKID applications.
www.gov.hk/en/residents/immigration/idcard/bookregidcard.htm
Immigration Department
Immigration Tower, 7 Gloucester Road, Wan Chai. Tel: 2598 0888 Operating hours: Monday to Friday 8:45 a.m. to 4:30 p.m., Saturday 9 a.m. to 11:30 p.m.
Tourist Visa
Anyone entering Hong Kong must have at least six months validity remaining on their passports afterthedateofentrytoHongKong.
Travelers from most Western and Asian countries are granted a visa free stay for a limited period of time. The length of time varies on the country of origin. Presently UK citizens receive 180 days whilemostothercountries inEurope,Australia,NewZealand,CanadaandtheUnitedStates receive 90 days.MiddleEastern countries receive 14 or 30 days and someAsian andAfrican countriesrequireapprovedvisas.Visa regulationsaresubjecttochange,visittheHongKong Immigration Department website for a full list of tourist visa requirements.
Hong Kong Immigration: www.immd.gov.hk
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Working Visa
Aworking visa is required in order to work in Hong Kong. If you are being transferred to Hong Kongwith a corporation,the company’s human resources department or the designeemay handle thenecessarypaperwork forsecuringanemployment visa. Once theprimaryvisahas been granted, you are entitled to apply for dependant visas for your spouse and children. Note: If youandyourfamilymembersareall relocating toHongKongatthesametime,youcanapplyfor thevisatogetherfromoverseas.SpousesondependantvisasinHongKongarenotrequiredto applyforseparateworkvisatotakeupemploymentinHK.
It takes on average about six weeks for Hong Kong Immigration to process a visa application.
Immigration Department
www.immd.gov.hk Immigration Tower, 7 Gloucester Road, Wan Chai. Tel:2598 0888 Operating hours: Monday to Friday, 8:45 a.m. to 4:30 p.m., Saturday: 9 a.m. to 11:30 p.m.
Visa for mainland China, from Hong Kong
Visitors to Hong Kong who plan to travel to mainland China from Hong Kong will need China entry visa. The China entry visa can be obtained from the Visa office of the China Travel Service (Hong Kong) Limited - www.ctshk.com/english/index.htm or through a Chinese diplomatic and consular missionintheapplicantsplaceofresidence.Leadingtravelagentscanalsoassistinobtaininga China visa.
Asia-Pacific Economic Cooperation (APEC) Business Travel Card
Toenhance themobilityofbusinesstravelerswithintheAPECeconomies,ifyoureside inHong Kong SAR and hold a Permanent Identity card and a valid national passport, you may apply for the APEC business travel card, cardholders are able to enjoy a streamlined immigration clearance at the control points of economies participating in this scheme.
www.immd.gov.hk/en/services/hk-visas/apec-business-travel-card.html
Critical Documents
Apart frompassports,it is advisable to bring original or copies of any other critical documents on your flight to Hong Kong such as birth certificates, marriage certificates, adoption certificate, divorce decree, change of name certificates or house deeds, and education certificates. Do not leave these important documents in your air or sea shipment. Leave copies of your passport and latest visawith someone overseas in case of loss or theft.It is also advisable to have plenty of passport photos as they are required for numerous documents in Hong Kong.
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Consulates
Argentina Republic
Finland
Embassies Worldwide
www.embassyworld.com Directory and search engine for the world’s embassies and consulates.
Tel: 2523 3208
Tel: 2525 5385 www.finland.org.hk
Australia
France
Tel: 2827 8881 www.hongkong.china.embassy.gov.au
Tel: 3752 9100 www.france.com.hk
Austria
Germany
Tel: 2522 8086 www.bmeia.gv.at/hongkong
Tel: 2105 8788 www.hongkong.diplo.de
Belgium
India
Tel: 2524 3111 www.diplomatie.be/hongkong
Tel: 3164 6188 www.indianconsulate.org.hk
Britain
Indonesia
Tel: 2901 3000 www.britishconsulate.org.hk
Tel: 2890 4421 www.indonesianconsulate.hk
Brazil
Israel
Tel: 2525 7004 www.brazilianconsulate.org.hk
Tel: 2821 7510
Canada
Italy
Tel: 3719 4700 www.hongkong.gc.ca
Tel: 2522 0033 www.conshongkong.esteri.it
Chile
Japan
Tel: 2827 1826
Tel: 2522 1184 www.hk.emb-japan.go.jp
Colombia
Korea
Tel: 2545 8547 www.consulatocolumbiahk.com
Tel: 2529 4141 www.korea.org.hk
Denmark
Malaysia
Tel: 2827 8101 www.gkhongkong.um.dk
Tel: 2821 0800 www.kln.gov.my/perwakilan/hongkong
Egypt
Mexico
Tel: 2827 0668
Tel: 2511 3305
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Trade Commissions
Netherlands
Thailand
Nigeria
Tel: 2522 5127 www.hollandinchina.org
Tel: 2521 6481 www.thai-consulate.org.hk
Tel: 2827 8813
Singapore
New Zealand
United States of America
Tel: 2527 2212
Tel: 2525 5044 www.nzembassy.com/hongkong
Tel: 2523 9011 www.hongkong.usconsulate.gov
Canada
Tel: 2847 7414 www.hongkong.gc.ca
Nigeria
Australia
Tel: 2827 8813 www.nigeria-consulate.org.hk
Tel: 2588 5300 www.austrade.hk
Chile
Tel: 2827 1790
Norway
Austria
Tel: 2546 9881 www.ncchk.org.hk
Finland
Tel: 2522 2388 www.advantageaustria.org
Tel: 2521 3316
Philippines
Belgium
France
Tel: 2823 8501 www.philcongen-hk.com
Tel: 2801 5932
Tel: 2158 3777 www.missioneco.org/hongkong
Britain
Singapore
Spain
Tel: 2901 3000 www.ukinhongkong.fco.gov.uk
Tel: 2527 2212 www.mfa.gov.sg/hongkong
Tel: 2521 7433
Germany
Sweden
South Africa
Tel: 2526 5481
Tel: 2521 1215 www.swedenabroad.com
Tel: 2577 3279
Italy
Spain
Switzerland
Tel: 2846 6500
Tel: 2525 3041
Tel: 2522 7147
Malaysia
Sweden
Thailand
Tel: 2527 8109
Tel: 2521 1212 www.swedenabroad.com
Tel: 2525 9716
Mexico
Turkey
Tel: 2877 3434
Switzerland
Tel: 2572 1331
Tel: 2522 7147 www.eda.admin.ch/hongkong
New Zealand
Tel: 2526 7898
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Living inHongKong
Geographic Location
The Fragrant Harbour, the Last Prize of the Empire, the City on the Hill, whatever you prefer to call it, Hong Kong is one of themost fascinating and exciting cities on the planet. Known as the city thatneversleeps,itequatestotheexpression“timeismoney.” Cosmopolitan yet maintainingmillennia-old traditions, tolerant andwealthy, it is a city with thrilling optimismand energy.To live inHong Kong is to live in the undeniable center of the fastest growing region in the world. Its geographymakes it one of themost dramatic cities in the world. Hong Kong’s steep mountains plunge directly into an aqua blue sea, affording views of either spectacular cityand harbor lights or tranquil islands dotting the tropical ocean.With a geographical area of only 1,103 sq kmand 80%of the population living on only 8%of the land itdoesrequirealotofverticallivingarrangements. Manyapartmentsandhousestake full advantage of spectacular views. Living in Hong Kong will undoubtedly be different from home, but this Orientation Guidebook isdesigned togetyouacclimated in asshorta timeaspossible.HongKong isavibrantcity with more things to do than a person could fit into a lifetime.With the help of this guide and an adventurous spirit, you and your family will rapidly become involved in the organizations, clubs, sports, attractions, trips, tours and social events that are an exciting and intrinsic part of the rewarding expatriate experience in this remarkable city. HongKong isoneoftwoSpecialAdministrativeRegionsofthePeople’sRepublicofChina,the otherisMacau.HongKong islocatedintheSoutheastareaofChinaand isalsoreferredtoasthe Hong Kong Special Administrative Region (HKSAR). It is divided into three principle areas; Hong Kong Island - the helm of the world’s 3rd largest financial center; Kowloon - positioned north of Hong Kong Island across Victoria Harbour; and finally, the vast area of the New Territories, which borders China at the Guandong province. Hong Kongbecame aSpecialAdministrativeRegion (HKSAR) ofThePeople’sRepublic of Chinaon July 1, 1997. It has its own constitution, Basic Law, and its own Government, and inmany ways, it operates as an independent international city state. It is a disciplined, law abiding city with a very lowcrime rate. The entire territory covers approximately 1,470 square kilometers of territory including 235 islands of varying sizes dotted mainly off the shores of Kowloon and the New Territories. The largest of all being Lantau, where Chep Lap Kok Airport is situated. Hong Kong Island itself is no larger than 78 square kilometers. Overview
China is located off the East Asia continent, on the western shore of the Pacific Ocean.
China is a vastcountry,with a landmass of circa9,600,000squarekilometers.Sharing borders with no less than 14 countries, China isthethird-largestcountry in theworld. It is almost identical in size to the United States of America. The coastline alone measures approximately 14,500kilometers, and touches theYellow Sea, East China Sea andtheSouthChinaSea,allpartofthe Pacific Ocean.
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Language
People
Hong Kong’s official language is Cantonese, the Chinese dialect of Guangdong.The use of Mandarin (or Putonghua) China’s official dialect is increasingly on the rise inHong Kong in recentyears,howeverfornow,all street signs and notices’ are in both English and Chinese. The proficiency of English spoken by bus / taxi driver’s tradesmen, service men and security guards alike can vary in levels, learning a few Cantonese words can helpyougetaroundHongKong.Inthe meantime if you are having problems being understood search your mind for synonyms andusethem.Mostlocalslearnedtheir English from theEnglish,so try to think of the British equivalent, for example: ‘boot’ for car trunk, ‘petrol’ for gasoline, ‘lift’ for elevator. If all else fails, call a colleague or use the Hong KongTaxiTranslator app, which is veryhandy.
The totalpopulationofHongKongnowextends toover7.3millionpeople,withapproximately1.5 millionpeopleresidingonHongKongIslandandafurther2.1inKowloonandtheremainderinthe New Territories. Although there are more than 50 different nationalities living in Hong Kong, 94% of the population isethnicallyChinese,themajority of which ofHakkaandChiuChoworigins.Large numbers of Hong Kong Chinese residents also hold dual passport status with Canada, Australia, Britain or the U.S.,andtheymayormaynotspeakChinese.Theremaining5%ofthepopulation iscomposed of non-ethnic Chinese forming a highly visible group despite their smaller numbers. The main nationalities among the non-Chinese residents are Filipinos (150,000), Indonesians (150,000), Americans (60,000), British, French (est. 20,000), Canadians (300,000 many of them dual passport holders), Indians Thais, Japanese,Australians and Thais. Other major nationalities represented in Hong Kong are New Zealanders and Malays, plus smaller numbers of Sri Lankan and Pakistanis. It is the large international representation of different nationalities living together with the openness of society that makes Hong Kong such a surprisingly cosmopolitan community. From Alliance Française to the St. Andrew’s Society, the Japan Society to the India Club, there is a multitude of groups and associations that celebrate the various national days and provide business and social interaction.
Religion
Religion in Hong Kong enjoys a high degree of freedom, guaranteed by the Basic Law, which was signed in 1990 and went into effect in 1997.
90% of Hong Kong’s population practices a mix of local religions, most predominantly Buddhism, Taoism and Confucianism.
TheChristiancommunityaccounts forabout9%ofthe totalpopulationand isnearlyequally divided between Catholics and Protestants, although other, smaller communities exist as well, such as Sikh, Muslim, Jewish, Hindu, and Baha’i communities. Concerns over a lack of religious freedom after the 1997 handover have largely subsided.
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Chinese Festivals
Festivals and Holidays
There are 17 designated public holidays in Hong Kong each year. In addition to Christmas, Boxing Day,GoodFridayandEaster,HongKong celebratesBuddha’sbirthdayandothertraditional Chinese festivals.
Spring Festival (Chinese New Year)
Themost important of theChinese Festivals, and is celebrated on the first day of the first moon of the traditional lunarcalendar,usually late JanuaryorearlyFebruarydepending on theLunar Calendar of that particular year. Celebrating the new Chinese New Year also marks the start of the plowing and sowing season. During this 3-day holiday most of the Chinese population spend time with their families—themost important gathering includes a huge family feast on the eve of the New Year. Businesses are closed for 3-days and upwards of a week depending on the industry. It is also a period of great decoration, with homes, buildings and shops all well decorated with wishes of good luck. It happens to be the noisiest of all holidays,with amassive fireworks show over VictoriaHarbour on the1stday of theNewYear. As themajority of theChinesepopulation tendtotravelduringthisperiod,itiswisetobookholidaysinadvance.Schoolsareusuallyclosed for aweek. China National Day is October 1st - established by the Government in 1949 to celebrate the foundingofthePeople’sRepublicofChina.Thiskicksoff“GoldenWeek”inChina -October 1 to October 7, but is of much less significance in Hong Kong. Similar to the Chinese New Year holiday themajority of themainlandChinese population tends to travel during this period,so it iswise to book holidays in advance if you have business travel over this period. Festivals in China are elaborate and vibrant affairs. Take part in a decorated dragon boat racing during the DuanWu festival, watch impressive firework displays at Chinese New Year, or sample various moon cakes during theMidAutumn Festival - Chinese festivals are a time to bewith families and friends. National Day
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Festivals and Events
Public Holiday
NewYear
1 day/January 3 days/February
Birthday of Buddha
ChineseNewYear(Spring Festival)
Good Friday
1 day/April 1 day/April 1 day/April 1 day/April 1day/1May 1 day/May 1 day/June 1day/1 July
April / May. Buddhist Temples.
The day following Good Friday
Easter Monday
Cheung Chau Bun Festival
Ching Ming (Tomb sweeping) Festival
www.cheungchau.org May.
International Labour Day
Buddha’s Birthday
TuenNg Festival (Dragon Boat) Festival
Chinese Lunar New Year
Handover HKSAR Anniversary Mid-Autumn (Moon) Festival
Feb. spectacular fireworks.
1day/September 3 days/1October
National Holiday
Dragon Boat Festival
CheungYeungFestival
1day/October
June.
ChristmasDay
1 day/25December 1 day/26December
BoxingDay
Hungry Ghost
Aug / Sept. Chinese Opera
Lantern Festival is held on the 15 th day of the first month of the Lunar Year and celebrates the endoftheSpringFestival and thefirstfullmoonoftheNewYear.Followinga long traditiondating back to the Han Dynasty, people celebrate by carrying bright-colored lanterns through the streets and eating glutinous rice balls.
Mid Autumn Festival
October. Lantern Festival
For a brief overview of festival origins and the dates when they are celebrated, pickupacopyoftheHongKongTourist Association’s free brochure,“Events and Festivals”.
Tomb-SweepingDay(ChingMing) inChinesemeans“cleanandbright”.InWesternterms, this holiday is aChineseMemorial Day.It is a time of sentimental remembrance of thosewho have passed on, by those who continue. Entire families take the day to clean and manicure their forebears’ resting place.
Hong Kong Tourist Association
Tel: 2508 1234 www.hkta.org
Dragon Boat Festival (DuanWu day of Right mid-day) is the 5 th day of the 5 th month of the lunar year.The story behind this unique celebration dates backmore than 2000 years agocenteringonapatriotic courtofficialnamedQuYuan.Qutried towarntheemperorofan increasingly corruptgovernmentbutfailed.Ina lastdesperateprotest,he threwhimself into the river and drowned. Later, Qu’s sympathizers jumped into boats beat the water with their oars and made rice dumplings wrapped in reed leaves (Zongzi) and scattered them into the River in the hope that fish would eat them instead of Qu’s body. Today, People eat “Zong Zi” and organize boat race to make theoccasion. Mid-Autumn Festival is held on the 15 th day of the eighth lunar month usually around September each year.Celebrating the full moon people eat moon cakes! Moon cakes are usually a sweet pastrywitha varietyoffillingsavailable,mostcommonly includingegg yolk and redbeanpaste. It is also a time where boxed ‘moon cakes’ are commonly given and received as gifts. This is oneofthemost celebrated festivals amongst westernerswhogo to thebeaches for sunsetand sundowners with children armed with lanterns.
More details visit: www.discoverhongkong.com
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Feng Shui
Decisions on thedesignofbuildings and evenonwhere to place yourbed in yourapartmentare made based on the ancient Chinese geomancer’s art of feng shui.The principles of feng shui, which literallymeanswindandwater,areanintrinsicpartofdoingbusiness inHongKong.Afeng shui master is consulted to determine the site of a building, the arrangement of furniture, the openingofanoffice,ortheselectionofaweddingdate.Themostauspiciousdatesandphysical settingsarethose inharmonywiththeelementalforcesoftheearth.
Chinese Customs
Theadvantageoflivinginaforeigncountryistheopportunityitprovidesforlearningabout another culture.Most of theChinesepeople withwhomyouwill interact are quite sophisticated andworldly.Manyhavebeeneducated in theWest,andmanymorehavetraveledextensively. Consequently,there is very littleyoucando that will shockorinsult them—witha fewexceptions. Despite its worldly veneer, Hong Kong is a very Chinese city and ancient traditions and ancestral rites are deeply embedded in the culture. It is fascinating to learn asmuch as possible about Chinaanditshistorywhileyouarehere.Yourinsightswillbeinvaluableinhelpingyouto appreciate much of what goes on around you every day.
BelowwediscusssomeverygeneralChinesecustomsthatwehopeyouwillfindhelpfulasyou adjust to your newenvironment.
General Customs
+ It is polite to use both hands when you give or receive anything: a business card, a gift, or even a borrowed pen. + With Chinese names, the surname comes first: for example, Wong Sun Ting is referred to as Mr. Wong. If he were to use an English name, it would be written as follows: Sun-ting Wong. + Avoid losing your temper. It is considered loss of face to lose control of one’s emotions. + Chinese are more formal than Americans and avoid direct body contact other than shaking hands. Disagreeing with someone is considered impolite. Chinese often will give the impression of agreement even when they may internally disagree.
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Business Customs
+ Business cards should be printed in English on one side and in Chinese on the other side. + Business cards are given and received with two hands. It is considered respectful to examine thecardafterreceiving it. + Standard business attire is a suit and tie year-round. Women dress in business suits also. + Punctuality for appointments is important. + Tea, coffee or water should be offered to visitors. When offered, it is polite to accept. Take a sipatleast. + If tea is served during a meeting, do not touch yours until the host begins. If the tea sits untouched for a long period, this may signal the meeting has ended. + Business entertaining is almost always done in restaurants, not in the home. Hospitality should be returned. + When invited to a Chinese dinner it is not necessary to bring a gift unless the dinner is for a special reason such as a birthday. We would recommend you check with any others who are attending forguidance. + It is polite to let your host order the food. + You will usually be served meat, fish and vegetable dishes. The soup and rice will be served towards the end of the meal. Guests leave immediately after the dessert is served. + Wait for the host to begin. He or she may suggest you help yourselves and you should do so. + Take the piece of food that is closest to you. It is not polite to reach across the table or stand up to reachotherdishes even if the table is very large. + If your chopsticks touch a piece of food, consider it yours. + If a serving spoon is provided, always use that to serve yourself; otherwise chopsticks are fine. Never eat from the serving spoon. + If a sauce comes with the dish, use your chopsticks to dip the food into the sauce, or alternatively,pour a little of it onto your plate.If youhave alreadybitten into the food,do not dip it in the sauce. + Avoid pointing your chopsticks at anyone, as this is considered rude – interpreted to be adopting a scolding posture. + Take one piece of food at a time, or at least a small portion. + Bones may be removed from the mouth with the help of chopsticks and placed on your plate. + Avoid taking the last piece of food from the serving dish even if the host insists. It may signal to thehostthathehasnotorderedenoughfoodandhisguestsarestillhungry. + If you are eating fish, it is often served in one piece with the head and tail intact. Often the headofthe fish isoffered to themostdistinguishedguest.Acknowledge thehonoreven if you do not eat it. Dining Out
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Further Reading
+ Chinese people do not usually use their fingers for eating. An exception is shrimp that needs to be peeled.Place the shells on your plate and use the communal finger bowl for cleaning your fingers. After the shrimp course, plates will be changed by the waiter. Usually wet towels are also at each place for cleaning your hands. + Chinese guests usually leave the table very promptly after eating a meal. Watch to see what your host does and follow his lead. At banquets, whole oranges are often served as dessert. This isusually the sign thatthemeal isoverand somegueststake their orangehome with them.Watch to seewhat your hostdoes and followhisorher lead. + The host will almost always pay the entire dinner bill. Splitting the bill or “going Dutch” is frowneduponandcancause lossofface fortheguests.Asaguest,itisconsidered polite tomake an attempt to pay,however let the host pay the bill after two or three polite attempts towrestle the bill.Smiles and gentle arguing over who pays thebill is a common scene inChinese restaurants.
There are a number of excellent publications available in local bookstores if you would like to learn more about Chinese customs. Some suggestions are:
Culture Shock Hong Kong by Betty Wei and Elizabeth Li
History of Hong Kong by Frank Welsh
Beyond the Chinese Face by Michael Harris Bond
Gifts
+ The most appropriate gifts to bring are fruit, chocolate or alcohol. + A gift is not usually opened in front of the giver. The gift will be set aside and opened later.
Lucky Money
+ Money placed in special red envelopes, called ‘lai see’ packets, are given as gifts, especially atChineseNewYear. + Lai see should be distributed to recipients the first time you see them after the start of Chinese New Year.It is usually given to caretakers, guards, building personnel, secretaries and other people who have given you good service over the year. Use crisp, new bills. Avoid giving two $20s, which equals forty, because it is the same sound as “death” in Cantonese.
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Banks/Money
Currency Conversions
Currency and Exchange Rate
www.xe.com www.oanda.com
The Hong Kong dollar (HK$) is an internationally recognized currency, separate from China’s own currency.
Currency conversion websites to check up-to-date exchange rates.
Major HK$ notes are: $100, $500 and $1,000 and; lesser HK$ notes are: $10, $20, $50. Coins issued are 10 cents, 20 cents, 50 cents, HK$1, HK$2, HK$5 and HK$10.
Exchange Rate
The exchange rate of the Hong Kong Dollar is “pegged” to the U.S Dollar. HKD$7.78 to the US$1. For an accurate exchange rate, see your nearest bank.
Banks / Opening up a Bank Account
Main retail banks in Hong Kong offer cash withdrawal facilities for Visa and MasterCard through Automatic Teller Machines (ATMs) operating as a 24-hour service throughout the territory. HSBC and Heng Seng utilize the global network ‘PLUS’. Standard Chartered Bank has an ATM network called ‘JETCO’.
For more information contact www.info.gov.hk/hkma/eng
Check your banks ATMmachine for bill payment options. Utilities, Income Tax and Government services can be paid through an ATMmachine.
The Hong Kong and Shanghai Banking Corporation Limited (HSBC)
Tel: 2233 3000 www.hsbc.com.hk
Standard Chartered Bank (Hong Kong)
Tel: 2820 3333 www.standardchartered.com.hk
Hang Seng Bank Limited
Tel: 2198 1111 www.hangseng.com
Citibank
Tel: 2868 8888 www.citibank.com.hk
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Bank Opening Hours
Opening a Bank Account
Regular banking business hours vary depending on the bank, but are generally 9:30 a.m. to 5 p.m. Monday through Friday, and 9:30 a.m. to 12:30 p.m. on Saturday.
Setting up a Hong Kong account is straightforward if you have the correct documentation in place.However,itcan takemore thanaweekto receiveyour checkbook foracheckingaccount (referred to as a “current account” in Hong Kong).Therefore, we would recommend that you attend to thiswhileyouareonyour initial home finding trip.Note thatyour credit cardapplication is a separate approval process which can take longer. In most cases, to open a bank account, you need to arrive prepared with: + Hong Kong Identification Card (your Temporary HKID will suffice) + Original Passport, if opening a joint account, you will need both passports. If you do not have anHKIDcardyouprovideapassporttoopentheaccount,youwillneedtobringalong a second type of identification such as a driving license. + Original recent proof of current overseas residential address. For example, bank statements or utility bills issued within the last 3 months from the country of origin with full name and home address specified. The name shown on the address proof must be the exact full name as thepassport. Alternatively, in some instances, a valid photo-bearing National ID card or driving license with full name and home address details included may be acceptable. Please note that a proof of address at a ServicedApartment is not acceptable, even if it was previously your long-termresidence. + You may also be required to provide a letter from your employer that verifies proof of employment and your income (or a reasonable sum). This is a requirement for a Hong Kong credit cardapplication. + It will be necessary to sign the forms in the presence of a bank employee; therefore, all relevant parties need to be present. + Normally there is a minimum initial deposit. You do not need to have the full amount with youatthetimeofopeningtheaccountforthehigherservicethresholds(refertothe respectivebankwebsites)aslongasyou transferwithinashortperiodoftime. WritingacheckinHongKongcanbealittlemorecomplicatedthanwhatyouareusedtoat home. Bank staff often examine checks carefully for any irregularity; the slightest difference in signatures or any corrections will be questioned and returned for verification. Also, do not postdate checks. Use a black or blue ballpoint pen. Checksgenerallyneed tobe“crossed”.Thismeansthattwodiagonal linesaredrawn in theupperleft-handcornerofthe checkusually to the leftofyourprinted name.Acrossed check restricts the check frombeing deposited into any account other than that of the payee. Additionally,thepayee’snamemustbewrittenon thecheckexactlyas it appearsonhisorher account.Forinstance,ifyouwritea check tothe“HappyHarryCompany,”thecheckwillnotbe accepted if the actual company name is “Happy Harry’s Company Ltd.” Writing a Check
Embassies Worldwide www.embassyworld.com Directory and search engine for the world’s embassies and consulates. OnJuly2014,HongKong joined the listofcountriescomplyingwiththeUS Government legislation relating to the Foreign Account Tax Compliance Act (FATCA). Notice to those with U.S. Citizenship or Residency FATCA mandates compliant financial institutions to disclose their account information to the US Internal Revenue Service (IRS).All residents inHongKong with U.S. citizenship or U.S. residency status can expect additional documentation to be required to open a bank account and we advise you to contact the bank directly to understand their exact requirements.
Here is a helpful site from HSBC on the subject: fatca.hsbc.com/frequently- askedquestions#personal-cuI
At a minimum, you will be required to provide: 1. Social Security Number, 2. IRS FormW-8BEN 3. IRS Form W-9
These US IRD forms can be downloaded from: www.irs.gov/Forms-&-Pubs
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Children / Hong Kong Families
HongKong isfundamentallyasafecityforchildren to live,andwith thesubtropical climate childrenareable toenjoythe freedomofplayingoutdoors formostoftheyear.
Most new residential properties include outdoor areas or children’s facilities; otherwise there are manyotherwaystoentertainchildren.Childrencanenjoythebeach,campinthecountryparks or hike one ofmany walking trails.Alternatively,visit one of themany child friendlymuseums, markets or have a fun day at Disneyland. In addition, there are numerous social and recreational sports clubs offering extracurricular activities. Children are able to participate in arts and crafts, ballet, figure skating, ice hockey, martial arts, mini rugby, music, sailing, tennis, theatre and many more.
+ Walk or take the tram to Victoria Peak. + Discover the beaches on Hong Kong and neighboring islands. + Sail on a Chinese junk boat and enjoy Hong Kong’s scenic islands. + Search for beautiful pink dolphins in Hong Kong’s coastal waters.
+ Visit the birds at the bird market Yuen Po St, Mongkok. + Visit the Zoological and Botanical Gardens in Central. + Paddle boating at Wong Nai Chung reservoir. + Visit Mai Po Marshes, 380 hectares of wetland for birds, butterflies, leopard cats and otters. + Visit Hong Kong’s Science Museum.
Children Activities
Anastassia’s Art House
Chameleon Workshop
Wan Chai Tel: 2527 2251 www.chameleonworkshop.com
Various locations www.arthouse-hk.com
Australian Tennis Aces
Cityplaza Ice Palace Skating School
WongNaiChungGapRoad HK Football Club www.atatennisaces.com info@atatennisaces.com
Taikoo Shing Tel: 2844 8633 www.icepalace.com.hk
Colour My World
BrazilianFootballAcademy
Aberdeen Tel: 2580 5028 www.colour-my-world.com
ww.bfa.hk Tel: 3488 7724
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Crime and Safety
Festival Walk Glacier Skating School
Jumpin Gym USA
Oneoftheverybestthingsaboutliving inHongKong isthe low incidenceof violentcrimeitisconsistentlyratedone ofthesafesturbancenters intheworld. Nevertheless,robberiescanoccur.Keep your street smarts—do not get complacent. Changeyourlockswhenyoumoveinto yournew flat,and don’t leave yourhouse keysonyourcarkeychainifyouarehaving your car parked by a valet. Exercise caution when jogging alone on country park trails where it isrelativelydeserted.Watchyour walletincrowdedareas,particularlyatany tourist destination. Even without club memberships, it is possible to play cricket on Saturday mornings at the Hong Kong Cricket Club. Every Sunday, boys and girls play rugby through 18 different rugby clubs allaroundHongKongwithmanyfestivals and tournaments. There is a plethora of public tennis courts with tennis academies organizing competitions. Ice Hockey is growing in Hong Kong and played at various venues. Swimming lessons and competitionscanbearrangedatallclubs and schoolpools. Sport
Kowloon Tong Tel: 2844 3535 www.glacier.com.hk
Tel: 2560 0003 www.jumpingym.com
Kadoorie Farm and Botanic Garden
Faust International Youth Theatre
Tel: 2483 7200 www.kfbq.org
Tel: 2547 9114 www.faustworld.com For ages 4-16. Theatre studies, speech and drama, creative writing.
Ngong Ping Cable Car
Lantau Tel: 2109 9898 www.np360.com.hk
Harry Wright International
Tel: 2892 0224 www.hwiswim.com Swimming lessons and camps.
Ocean Park Hong Kong
Tel: 3923 2323 www.oceanpark.com.hk
Hobie Club
www.hobieclub.org.hk Tel: 6846 6311
Public Riding School
Pokfulam Tel: 2550 1359 www.hkjridingschools.com
Hong Kong Central Library
Causeway Bay Tel: 3150 1234 www.hkpl.gov.hk
YWCA
Tel: 3476 1340 www.esmdywca.org.hk Offers courses for children and adults.
Hong Kong Dolphin Watch Ltd
Tel: 2984 1414 www.hkdolphinwatch.com
Visit parks, Hong Kong Zoo, public gardens, and the HongKongBotanical Garden.
Hong Kong Disneyland
www.lcsd.gov.hk/en/ls_park.php
Tel: 1830 830 www.hongkongdisneyland.com
Hong Kong Mini Rugby
www.hkrugby.com
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Summer Programs and Holiday Camps
Most international schools and preschools offer extracurricular activities during holidays or weekends, over-prescribed courses give priority to enrolled students and their siblings. Here are a few examples:
Brazilian Soccer Schools
Playsport
Tel: 2818 9453 www.playsport.com.hk Coaching and Fitness Professionals.
Tel: 2385 9677 bss.com.hk
English Schools Foundation (ESF) Educational Services
Multi-Sport Hong Kong
Tel: 2711 1280 www.esf.org.hk
Various locations www.multi-sport.com.hk Camps and year round classes of football, tennis, swimming, and gym.
HongKongInternationalSchool(HKIS)
Tel: 3149 7145 www.hkis.edu.hk
Woodland Pre-Schools
Various locations www.woodlandschools.com Early childhood classes and camps.
German Swiss International School
Tel: 2849 6216 www.gsis.edu.hk
Shops for Children
Hong Kong has a vast number of stores for children’s equipment toys, furniture and clothes, both maternity and for children; here are just a few options:
Bumps to Babes
Mothercare
www.bumpstobabes.com One stop shop for all baby and toddler needs.
www.mothercare.com.hk See website for location of stores Hong Kong Island and Kowloon.
Ikea
Toys “R” Us
www.ikea.com.hk See website for location of stores Hong Kong Island, Kowloon &N.T..
www.toysrus.com.hk See website for location of stores Hong Kong Island and Kowloon.
It’s Imagical
www.itsimagical.hk See website for location of stores Hong Kong and Kowloon.
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Entertainment
HongKongoffersabroadspectrumofentertainmentoptions,inthewayofthearts,finedining, shopping, cultural events and leisure pursuits.There are international and local events going on in HongKongall the time.Performancesat theHongKongCultural Centre,CityHall,and theAcademy for PerformingArts are just a few of the events. Most, if not all events are listed in these guides.
General Guides
HK Magazine
Timeout
www.timeout.com/hongkong Stocked by most convenient stores, supermarkets and online.
www.hk-magazine.com Freely distributed at bars and sports clubs and lists latestfilms,reviewsnewestrestaurants, concerts, exhibitions etc
The List
South China Morning Post
www.thelist.com.hk Bills itself as “A guide to Absolutely Everything in Hong Kong”
www.scmp.com Newspaper stocked by most convenient stores and supermarkets.
Arts Guides
HongKongArtsFringeClub
Hong Kong Arts Festival
www.hk.artsfringe.com.hk
www.hk.artsfestival.org
Hong Kong Sinfonietta
Macau Arts Festival
www.hksinfonietta.org
www.icm.gov.mo AnnualartsfestivalinMacau,actsfromall over the world.
HongKong International FilmFestival
www.hkiff.org.hk Annualeventdatesandfilmslistedonthe website.
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