Discovering Singapore 2022

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Discovering Singapore 2022

The information contained in this publication is provided by Dwellworks, LLC and its affiliated entities (the “Company”) as a service to relocating employees and should be used for general informational purposes only. While the Company undertakes measures to ensure the accuracy and completeness of the information in this publication, the Company cannot assure its accuracy or completeness and does not commit that it maintains updated information. This publication, in its entirety, is the sole copyrighted property of the Company and may not be modified, reproduced, sold, or otherwise distributed without the express written consent of the Company.

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Discovering Singapore 2022

Discovering Singapore

Welcome to Singapore! Whether you are a veteran or a novice, relocation can be both an exciting and challenging experience. This Dwellworks resource guide is intended to provide important information to consider as you relocate to Singapore. Your assigned Destination Services Consultant will assist you as you transition into your new community. Additionally, your consultant will expand on the topics covered in this document according to the guidelines of your authorized program. On behalf of the Dwellworks team, we welcome you to Singapore and hope you will find this information helpful.

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Contents Facts About Singapore ........................................................................................................... 5 General Information ................................................................................................................ 5 Geographic Overview ............................................................................................................. 6 People and Culture ................................................................................................................. 8 Registrations ......................................................................................................................... 11 Money and Banking .............................................................................................................. 14 Safety and Security............................................................................................................... 17 Communication and Media ................................................................................................... 21 Driving................................................................................................................................... 23 Health.................................................................................................................................... 25 Education .............................................................................................................................. 26 Pets....................................................................................................................................... 28 Housing................................................................................................................................. 30 Informative Websites ............................................................................................................ 36

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Facts About Singapore + Official Country Name: Republic of Singapore + Capital City: Singapore

+ National Language: English (Other Languages: Mandarin, Malay and Tamil) + Official Religion: Singapore has no state religion. It has the most diverse religion in South-East Asia from Buddhism, Roman Catholic, Islam, Christians or Protestants, Taoism, Hinduism, Sikhism. + Currency: Singaporen Dollar, SGD + Weights and Measurements: Metric System and Square Foot + Electricity/Voltage: 230V General Information Public Holidays Most schools, banks, and government offices are closed on national public holidays.

Holiday

Date

New Year’s Day

January 1

Chinese New Year (2 consecutive days)

Date varies every year

Good Friday Labour Day

Friday before Easter Sunday

May 1

Hari Raya Puasa

Date varies every year Date varies every year Date varies every year

Vesak Day

Hari Raya Haji National Day

August 9

Deepavali

Date varies every year

Christmas Day

December 25

Government The Government of the Republic of Singapore is a sovereign republic and has adopted a parliamentary democracy system. It is modelled after the Westminster system with three separate branches: Legislature, the Executive and Judiciary. The Prime Minister is the Head of the Government while the President is the Head of the State. The President is directly elected by the people. However, the President normally plays a nominal role in the executive branch of government. It is the Prime Minister, who is appointed by the President who has the general direction and control of the Government together with the Ministers. The legislative agenda of Parliament is determined by the Cabinet. Each parliament lasts for a maximum of five years and once a parliament has been dissolved, a general election must be held within three months. Following a general election, the President appoints a Prime Minister. In practice, the Prime Minister is usually the leader of the political party holding the majority of the seats in Parliament. The President also appoints other Ministers, acting in accordance with the Prime Minister’s advice.

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Economy Singapore’s economy has been ranked by the World Economic Forum as the most open in the world. For a country that lacks natural resources, the country has achieved remarkable growth through embracing globalization, free market capitalism, low corruption and pro- business environment. Singapore has low tax rates and the second highest per-capita GDP in the world in terms of purchasing power. A major financial hub in the Asia Pacific Region, Singapore has long earned the reputation as one of the world’s most advanced economies. Today, its economy is one of the most stable in the world, with no foreign debt, high government revenue and a consistently positive surplus. Business Hours Business hours typically begin between 8:30 and 9:00 a.m. and lunch is taken around noon for 1 hour. The workday ends between 5:30 and 6:00 p.m. Weather Due to its geographical location and maritime exposure, Singapore’s climate is characterized by uniform temperature and pressure, high humidity and abundant rainfall. The average temperature is between 25 degrees Celsius and 31 degrees Celsius. Thunderstorms occur mostly on rainy days. Relative humidity is in the range of 70% - 80%. April is the warmest month, January is the coolest month and November is the wettest month.

Time Zone Singapore lies in 1 time zone:

+ Singapore Standard Time has only one time zone and is eight hours ahead of GMT ( GMT +8 ).

Geographic Overview

Regions Singapore is divided into three main regions and about 38 main postal districts.

+ Core Central Region (CCR): The Core Central Region is located in Singapore’s main prime metropolitan area. This region includes some of Singapore’s most significant national monuments and landmarks and is a bustling tourist destination. It is in close proximity to the Central Business District (CBD). This area is also home to the renowned districts 9,10 and 11 with prime residential housing and developments. The luxurious island of Sentosa is also part of this region. + East Region (ER): The East Region is quite the hub and is the second-most densely populated region of Singapore. However, it has the smallest land area making it a heavy populated area. The East Region is home to Singapore’s Changi Airport and Paya Lebar Airbase. It has lively villages, colourful neighboods, fantastic walkability,

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outstanding parks and public spaces like Singapore’s largest East Coast Park and stunning ocean views in the East Coast.

+ North Region (NR): In contrast to the East Region is the beautiful, lush and much less populated North Region. With Woodlands at its centre, this region has the gateway to Woodlands Checkpoints that links Singapore to Johor, Malaysia. Although the North Region is not close to the Downtown Core and Central Region of Singapore, it is flush with a surplus of natural greenery, peacefulness and space. + North-East Region (NER): The North-East Region is the most densely populated region with the highest population and the most amount of land. It is also the location of the Seletar Airbase and Seletar Aerospace Park. This region experienced tremendous growth in just a matter of decades. Not only does it skew heavily towards being a residential region, but it also provides plenty of attractions like Pulau Ubin and Coney Island. + West Region (WR): The West Region has several thriving towns and spots to explore. The area consists mostly of residential towns and community. This is also the location of Jurong Island and Tuas which houses a majority of Singapore’s heavy industries.

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People and Culture Singapore’s residents are some of the most ethnically diverse in the world. Most of Singaporeans can trace their ancestry back to Chinese, Malay and Indian Immigrants. However, the influence of its past British governance means that it is one of the most Westernised countries in Asia. Thus, it is regarded to have a multi-cultural society. Demographics Singapore is a small yet densely populated city-state stretching 42 kilometers from east to west and 23 kilometers from north to south. It’s population is around 5.5 million of which consists mostly of citizens and permanent residents with less than a quarter of foreigners on various work passes as well as foreign students. Language Singapore has four official languages – English, Mandarin, Malay and Tamil. Malay is a symbolic national language having been part of Malaysia before its independence. English is the main working language but Mandarin is widely spoken as majority of the people are Chinese. Religion Religious orientations in Singapore largely correlate with people’s ethnicities. Chinese Singaporeans are largely Buddhist, Taoist or Christian. Most Malays are Muslim while Indians are generally Hindu (though some are Muslim, Christian or Sikh). Etiquette Greetings and Introductions Singaporeans tend to be more traditional in their beliefs although it is considered a cosmopolitan city. It is expected that the elderly are treated with respect. Etiquette is sharply distinguished between formal and informal settings. Spitting or littering in public is both frowned upon and illegal. Punctuality is also common and expected. Addressing People In Singapore, different ethnic groups have their own ways of addressing each other. When you are addressing a Chinese individual, you should use their title and then follow with their surname. A Malay or Indian person might introduce themselves by their first name and then follow it with their professional title. Business Etiquette Business meetings in Singapore are generally formal and reserved. It is a priority to be punctual and when giving or receiving business cards, you should use both hands as a sign of respect. Singaporeans are very relationship-oriented in business. Allow a few moments of social conversation to pass before mentioning business. They prefer to cultivate partnerships that will last as opposed to sealing a quick deal.

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Negotiations and decision making One of the most important things to remember when doing a business with a Singaporean is that, though you may distinguish them as an individual, they may regard themselves as a representative or spokesperson for their company. This group orientation means that an individual may not be able to decide on matters there and then without consulting their bosses or colleagues. Because of this, the negotiation process is much slower than what most Westerners are used to. Singaporeans bargain hard and can be tough negotiators at times, so prepare for negotiations with a number of concessions in mind. However, Singaporeans do not give gifts to business partners frequently. This is because it can be interpreted as bribery in Singapore. Therefore, it is better to give something to a whole group at once to show transparency in the gesture. Singapore maintains zero tolerance in corruption both in the public and private sectors. Dress Code The dress code in most offices in Singapore is business casual. This is also due to the hot and humid weather all year round. Thus, men will often wear shirt and trousers with no tie (jackets are not usually worn). Women tend to wear lightweight business suits or dress. Accessories should not be overly ostentatious. Punctuality Punctuality and timeliness are essential in Singapore. Being late shows a lack of respect for the person you are meeting. It is considered polite to call a host in advance if one is running late.

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Food Singapore cuisines perfectly combine the characteristic elements of local culinary culture in Singapore, including the rich food culture of some ethnic groups. Meanwhile, distinctive features from the cuisines of Chinese, Indians, Malays, and some western countries have profound effects on the food culture in Singapore. The diverse culture and rich history make Singapore proud of its cuisine. Local people in Singapore are fond of spicy food, so that you can find a lot of food in the restaurants that are hot and spicy. When Singaporeans eat, no matter what they eat, they must accompany a dish of soaked chili to dipping their vegetables. The so-called soaked chili means dried chili soaked in soy sauce. The habit of eating spicy food is said to be influenced by Malaysians and Indians, because most of their food are mainly spicy. And the other reason is that local people believe chili can burn off excess fat, so that they can keep healthy by eating spicy food. Typical Dishes Proudly originated in Singapore, chilli crab gets its delectable flavours from a combination of chilli sauce, tomato paste, sambal and egg, along with tweaks and variations across the many seafood restaurants that serve it. Chilli crab has been promoted by the Singapore Tourism Board as one of Singapore's national dishes, and can be found in seafood restaurants all over the island. Go straight to MICHELIN Plate recognised Roland Seafood, a second-generation restaurant in the eastern part of Singapore, where founder Madam Cher Yam Tian is said to be the creator of the dish in the 1950s, and her son Roland currently holds the secret recipe that envelops Sri Lankan crab cooked to red-hued perfection.

Fried Chinese buns called “mantou” is often eaten with chilli crab. A favourite way of eating is to sop up the spicy, sweet and sour gravy with the bun. The top restaurants recommended by Michelin inspectors can be found on the Michelin website.

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Dining Customs Singaporens love to eat local foods especially in Hawker Centres. Traditionally, the largest meal of the day is eaten during lunch and dinner, with breakfast and high teas as light meals. Breakfast is typically eaten in the morning by 8 a.m., lunch is eaten at midday, and dinner is eaten around 7-9 p.m. Tipping Tipping is not customary. Most restaurants in Singapore add a 10% service charge to the bill so a tip is not expected. Nevertheless, giving a tip is appreciated. If you feel that the service was exceptional it's good etiquette to leave a small tip. Alcohol and Smoking Smoking under the age of 21 is an offence in Singapore. Smoking is not allowed in most indoor locations in Singapore. However, certain premises have designated areas for smoking. The legal drinking age in Singapore is 18 years old. This means that only those aged 18 and above will be able to buy and/or consume alcoholic beverages in premises licensed to sell alcohol (such as restaurants and supermarkets) in Singapore. This is because it is illegal for licensed liquor sellers to sell alcoholic beverages to any person below the age of 18 or allow him to consume alcohol in their licensed premises. Grocery Most shopping for food is done at grocery stores. There are numerous chains around the country as well as small specialty or ethnic grocers. Wide variety and choices of international food are available in the supermarkets. Registrations Visas All non-Singaporean citizens and Permanent Residents need to obtain a valid visa or authority to enter Singapore. All foreigners who intend to work in Singapore must have a valid pass (commonly known as work visa) before they can start work. + Has a job offer in Singapore + Relevant skills/qualification/work experience + Meet a certain salary ceiling + Have acceptable qualifications, usually a good university degree, professional qualifications or specialised skills. Do note that these are general guidelines – the authorities review all Employment Pass applications before approval is granted. All applicants should meet basic eligible requirements in order to be granted a work visa:

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When your Employment Pass application is approved, MOM will send an In-Principle- Approval (IPA) letter to the employing Singapore company’s address. The IPA letter is valid for 6 months from the date it is issued. To collect your pass, you will need to come to Singapore and present a copy of the IPA letter, your passport, and any other documents that may be requested in the IPA letter. A one-time entry visa will be issued to you to enter Singapore and collect your Employment Pass. Your IPA letter may require you to go through a medical test and produce the report when you collect visa. You may opt to do the medical test in an established clinic or hospital in your home country, or when you arrive in Singapore. If you applied for Dependent’s Passes and/or Long-Term Visit Passes for your family, you can collect these at the same time. Tax File Number/TFN You are a tax resident if you are a foreigner who has stayed/worked in Singapore for at least 183 days in the previous calendar year. Foreigners issued with a work pass that is valid for at least 1 year will also be treated as a tax resident. However, your tax residency status will be reviewed at the point of tax clearance when you cease your employment based on the tax residency rules. If your stay in Singapore is less than 183 days, you will be regarded as a non-resident. Driver’s License Foreigners holding valid work passes issued by the Ministry of Manpower (MOM) or Student/Long-Term Visit passes issued by the Immigration & Checkpoints Authority (ICA can get a driving license in Singapore. If it is your first time to get a driving license, you can apply for a new one through the Traffic Police Test Centre . If you already have an existing driving license from your home country, you can convert it to a Singapore driving license. For new applicants, you must pass both the Basic Theory Test and Practical Test at any of the 3 Traffic Police Centres. You are also required to apply for their Qualified Driving License (QDL) online using their own Singpass account. If you are holding a foreign driving license, you need to pass Basic Theory Test (BTT) in one of the approved centres for conversion of foreign driving license to Singapore local license. You will then need to exchange your national driving license for a local license in a Traffic Police Driving Test Centre. Documents required include: IRAS Office Contact Details Address: 55 Newton Rd, Revenue House, Singapore 307987 Phone: 1800 356 8300 Website: https://www.iras.gov.sg/contact-us

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+ Original and photocopy of your passport and residency documentation + Original and photocopy of your valid foreign driving licence + A recent passport-sized matte, colour photograph of yourself with a white background (further details are available online) + Pay the processing fee + A translation of your driving licence (if not in English) + Details of the first date of issue of your licence + Conversion of foreign license will be subjected to Traffic Police’s approval. Do note that driving without a valid driving licence is a serious offence and offenders will be prosecuted in Court. More information can be found in this link: https://eservices.police.gov.sg/content/policehubhome/homepage/qualified-driving-licence

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Money and Banking Banks Singapore is a flourishing financial centre of international repute servicing not only its

domestic economy but also the entire Asia Pacific region. The banking industry is a key player in the country’s financial market segment, soon emerging as one of the strongest in the world.

Major local banks:

+ DBS (Development Bank of Singapore) established in 1968, is considered the largest bank in Singapore and Southeast Asia, as measured by assets. It is a leading consumer bank in Singapore and Hong Kong, serving over 4 million and 1 million retail customers respectively. It also has the largest retail network in Singapore, with 80 branches at present. It ranked 14th in The Banker’s “Top 200 Asian Banks 2008”. + OCBC (Oversea Chinese Banking Corporation) established in 1912, is one of the largest financial institutions in the Singapore-Malaysia market with total assets of S$184 billion. It ranked 1st in “Top 5 Regional Banks”, Asia Risk End-User Survey 2008. + UOB (United Overseas Bank) established in 1935, is a leading bank in Singapore with a strong presence in the Asia-Pacific region. As at 31 December 2007, the UOB Group had total assets of S$175.0 billion. It was awarded the “Best Overall Fund Group in Singapore” during The Edge-Lipper Singapore Fund Awards 2008. Major foreign banks: + HSBC – In Singapore, The Hong Kong and Shanghai Banking Corporation Limited first opened its doors in December 1877. HSBC is an approved Primary Dealer in the Singapore Government Securities Market and an Approved Bond Intermediary (ABI). It is a QFB honoured with 33 awards at Global Finance Awards 2006 by Global Finance. + Standard Chartered – Standard Chartered’s Singapore operations began in 1859 and today boasts of a largest branch network (20) among international banks in the Republic. It is the Group’s second largest consumer banking market and was awarded a Qualifying Full Bank (QFB) licence in 1999. It is the largest custodian bank in Singapore for foreign institutions, rated top for the past seven years in Global Custodian’s Agent Bank Survey. + ABN-AMRO Singapore – ABN AMRO is now owned by RBS, Santander and the Dutch government. Its various businesses around the globe are currently being separated from ABN AMRO and integrated in line with each owner’s plans. + Maybank – Maybank’s presence in Singapore began in 1960 as a full-licensed commercial bank. Maybank is currently among the top five banks in ASEAN and is a Qualifying Full Bank in Singapore. As of June 2008, Maybank’s total assets amounted to S$22.7 billion in Singapore.

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+ BNP Paribas – BNP Paribas has been at the forefront of banking in Singapore since 1968 and was awarded a QFB status in 1999. Today, BNP Paribas Singapore assumes a prominent presence in the region by acting as the Group’s regional hub for its business in Corporate and Investment Banking as well as Private Banking. + Citibank – Citibank was the first American bank to set up a branch in Singapore in 1902. Although a relative latecomer to the retail-banking sector, the bank has grown into a formidable market player with major market share in key businesses including unsecured lending, deposits and investments and secured assets. Citibank was among the first four foreign banks to be awarded the Qualifying Full Bank (QFB) license in 1999. Bank Accounts If you are a foreigner or not a resident of Singapore, then you can still open a bank account without any trouble. But you will need some extra documents to smooth the process along, and the documents that you will need depends on the bank. To open a bank account as a foreigner in Singapore you'll need: + Proof of Identity (Passport or ID card)

+ Employment pass or In-Principle Approval letter issued by MOM + Proof of Mailing Address (Utility bills from your home country, etc.)

You might also need a rental agreement, a letter from your employer or reference from your home banks. The documents cannot be later than previous 3 months’ from date of presentation, and it has to be in English or translated by a qualified translator.

However, always make sure to check the bank ahead of time so you won’t have to worry about missing a document.

Exchange Exchanges are offered at airports and banks. When travelling with a credit or debit card, you can use an automated teller machine to withdraw funds, although check with your bank for any additional fees and limitations. Those registered money changers spread from Changi Airport to any shopping malls nationwide. For your convenience, you can engage a service at the airport or the hotel you stay at. But for the best rates, make your way to one of Singapore’s most reputable money changing hubs like The Arcade in Raffles Place, Lucky Plaza on Orchard Road, Mustafa Centre in Little India, People’s Park Complex in Chinatown, and Parkway Parade in Marine Parade.

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Payment Methods Payments can be made by cash, credit cards, mobile/online payment systems.

Cash Cash dispensing Automatic Teller Machines (ATMs) are readily available in Singapore. Some of the local banks share a common ATM network. However, MAS limits the number of ATMs owned by foreign banks. Check with your bank as to what additional fees they apply to withdrawals in Singapore, as Singapore ATMs are deregulated and may impose a surcharge over what is charged by your bank or card issuer. Credit and Debit Cards Credit cards are one of the most common and popular ways for consumers to make payments. You can pay with plastic almost everything — even for your taxi. Mastercard and Visa are commonly used, you’ll also find spots accepting American Express. eNETS eNETS is a Singapore-based consortium that offers electronic payment services to merchants, institutions and consumers. Services include online credit card payment and debit card payment via internet banking for shoppers. eNETS is rarely used for ecommerce transactions for which it is not optimized, and it does not offer a mobile option. 2.2.2 GIRO The Interbank GIRO (IBG) system was launched in April 1984. It is an offline interbank payment system catering for mainly low value bulk payments. IBG allows a customer of a participating bank to transfer funds, through direct debits or credits, to or from the accounts of customers of any other participating bank. The IBG can be broadly separated into two classes according to the type of transfers: Direct Debit Transfers and Direct Credit Transfers. Taxes and Superannuation A person is subject to tax on employment income for services performed in Singapore, regardless of whether the remuneration is paid in or outside Singapore. Resident individuals who derive income from sources outside Singapore are not subject to tax on such income. This exemption does not apply if the foreign-source income is received through a partnership in Singapore. Foreign-source dividend income, foreign branch profits and foreign-source service income received by any individual resident in Singapore through partnerships may be exempted from Singapore tax if certain prescribed conditions are met. Individuals who carry on a trade, business, profession or vocation in Singapore are taxed on their profits. Whether an individual is carrying on a trade is determined based on the circumstances of each case. Foreign-source income received in Singapore by a non- resident is specifically exempt from tax. An individual may pay the tax due for the assessment year in one lump sum within one month after the issuance of a tax assessment. Alternatively, the tax may be paid in instalments, up to a maximum of 12 per year.

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Safety and Security Singapore is widely regarded as one of the safest countries in the world, with consistently low crime rates, a transparent legal system, and a reliable police force supported by proactive citizens.

Overall Risk: Low

+ Almost all Singaporean locals speak English, as it is a medium of education. The city is very developed, and the infrastructure is sound. Singapore is squeaky clean as well, so rethink littering! + Locals are very approachable - they may appear very busy but will still help you out if you approach them. Tourists may sometimes not find them very amiable, especially in public transport, but that is because Singaporeans are always in a hurry - it's a busy city! + Public transportation is easy, inexpensive and safe, which makes it an economical bet for tourists and locals alike. + Public washrooms are very clean, and rarely dysfunctional. Restaurants and hotels are of good standards too. Safe and pure drinking water is commonly available. Wi-Fi connectivity is stellar. + Chewing Gum in Singapore is illegal, except for medical purposes. So, prepare to have all your gum dumped in the trash! If you do need to chew gum for medical purposes, carry the prescription with you at all times, and dispose of the gum responsibly. + Avoid visiting lesser-known areas that are not frequented by tourists, as you might be accosted by anti-social elements. Crime & Terrorism Risk: Low Crime rates are very low in Singapore, as law enforcement is very strict. Terrorism is also very low in the Lion City, as law enforcement officials are on the constant lookout for suspicious behaviour, especially after terror attacks in neighbouring Indonesia. The most common crimes include pickpocketing, scams and drug-related offences. Petty thefts may also be common. As long as you keep your belongings safe and do not blindly trust someone you don't know, you will be fine.

Emergency Number

+ Police Emergency (for immediate assistance): 999

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Personal Data Security The Personal Data Protection Act (PDPA) provides a baseline standard of protection for personal data in Singapore. It complements sector-specific legislative and regulatory frameworks such as the Banking Act and Insurance Act. It comprises various requirements governing the collection, use, disclosure and care of personal data in Singapore. It also provides for the establishment of a national Do Not Call (DNC) Registry. Individuals may register their Singapore telephone numbers with the DNC Registry to opt out of receiving unwanted telemarketing messages from organisations. Embassy Contacts There are 73 resident foreign High Commissions and Embassies, 44 foreign Consular posts, and 14 International Organisations in Singapore. Some embassies contact details are shown below: ASIA Country/Territory Contact Information East and Central Asia 1 China Chinese Visa Application Service Centre in Singapore Address: 80 Robinson Road, #16-

01/02/02A, 068898 Tel +65 6713 9380 Email: singaporecentre@visaforchina.org Website: https://www.visaforchina.org/SGP_EN/ Hong Kong Immigration Department Address: 2nd Floor, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong Tel: +852 2824 6111 Website: http://www.immd.gov.hk/en/home.html Email: enquiry@immd.gov.hk Embassy of Japan in Singapore Address: 16 Nassim Road, 258390 Singapore Tel: +65 6830 3577 (Consular Information Auto-answering System) Email: ryoji@sn.mofa.go.jp Website: http://www.sg.emb- japan.go.jp/visiting.htm The Embassy of the Republic of Korea 47 Scotts Road, #08-00 Goldbell Towers, Singapore 228233 Tel: +65 6256 1188 Email:

2

Hong Kong

3

Japan

4

South Korea

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info@koreaembassy.org.sg Website: http://sgp.mofa.go.kr/english/as/sgp/ma in/index.jsp

South Asia 1 India

The High Commission of India Address: 31 Grange Road, Singapore 239702 Tel: +65 6737 6777 Email: visa@hcisingapore.org Website: http://www.hcisingapore.gov.in/

Southeast Asia 1

Embassy of Indonesia in Singapore 7 Chatsworth Road, Singapore 249761 Tel: +65-67377422, press 1, or +65- 6839 5407 (Mrs. Siti) Email: info@indonesianembassy.sg Website: http://www.kemlu.go.id/singapore/Page s/default.aspx?l=en High Commission of Malaysia, Singapore 301 Jervois Road, Singapore 249077 Tel: +65-62350111 Email: mwspore@singnet.com.sg; malspore@kln.gov.my Website: http://www.kln.gov.my/web/sgp_singap ore/home Royal Thai Embassy in Singapore 370 Orchard Road, Singapore 238870 Tel: +65 6737 2475-6, +65 6737 2644 ext. 665 Email: consular@thaiembassy.sg Website: http://www.thaiembassy.sg/ Embassy of the Philippines in Singapore 20 Nassim Road, Singapore 258395 Tel: +65 6737 3977 Email: consular.sgpe@gmail.com Website: www.philippine- embassy.org.sg Canadian High Commission in Singapore 1 George Street, #11-01, Singapore 049145 Tel: +65 6854 5900 Email: spore@international.gc.ca Website: www.canadainternational.gc.ca/singapore- singapour

Indonesia

2

Malaysia

3

Thailand

4

The Philippines

AMERICAS 1

Canada

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US Embassy in Singapore 27 Napier Road, Singapore 258508 Tel: +65 3158 5400 Email: support- singapore@ustraveldocs.com Website: singapore.usembassy.gov

2

USA

EUROPE 1

Embassy of France in Singapore 101-103 Cluny Park Road, Singapore 259595 Tel : +65 6880 7800 Website: http://www.ambafrance-sg.org/-English- Embassy of the Federal Republic of Germany #12-00 Singapore Land Tower, 50 Raffles Place,

France

2

Germany

Singapore 048623 Tel: +65 6533 6002 Website: http://www.singapur.diplo.de/

Embassy of Italy in Singapore 101 Thomson Road, #27-02 United Square, Singapore 307591 Tel: +65 6250 6022 (Enquiries by telephone regarding entry visas and consular matters will only be answered out of the public opening hours) E-mail: visa.singapore@esteri.it Website: http://www.ambsingapore.esteri.it/AmbasciataSin gapore Embassy of Spain in Singapore 7 Temasek Boulevard, #39-00 Suntec Tower One, Singapore 038987 Tel: +65 6725 9215/16/17 Email: emb.singapur@maec.es Website: http://www.exteriores.gob.es/Embajadas/SINGAP UR/en/Paginas/inicio.a spx Embassy of Sweden TripleOne Somerset, 111 Somerset Road #05-01, Singapore 238164 Tel: +65 6415 9720 Email: ambassaden.singapore@gov.se Website: www.swedenabroad.com/singapore

3

Italy

4

Spain

5

Sweden

The Netherlands Netherlands Embassy in Singapore 541 Orchard Road #13-01, Liat Towers, Singapore 238881 Tel: +65 6737 1155 Email: sin- ca@minbuza.nl Website: http://singapore.nlembassy.org/

6

Full list of embassies and consulates can be found here: https://www.mfa.gov.sg/Overseas-Missions/Foreign-Representatives-To-Singapore

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Communication and Media There is a considerable range of telephone, mobile, internet, cable and streaming services depending on your individual needs.

Telephone and Internet Land Lines The international telephone country code for Singapore is +65.

Public Telephones It is rare to come across a public telephone these days especially since pretty much all of us own mobile phones. Infocomm Media Development Authority The IMDA develops and regulates the converging infocomm and media sectors in a holistic way, creating a dynamic and exciting sector filled with opportunities for growth, through an emphasis on talent, research, innovation and enterprise. As a statutory board in the Singapore government, it seeks to deepen regulatory capabilities for a converged infocomm media. Mobile There are four major network operators offering different packages and services. The selection should be made carefully focusing on the needs of the user. + M1 - https://www.m1.com.sg/ Television TV local free to air channels in Singapore are: Channel 5 (English), Channel 8 (Chinese), Channel U (Chinese), CAN (News channel), Suria (Malay) and Vasantham (Indian). Due to the increasing popularity of online-based television, you will also find that streaming television via internet is feasible option – Netflix, Disney+, Amazon Prime Video, Viu, HBO Go, Apple TV+, Hayu and MeWatch for local shows. Newspapers There are paper and digital newspapers in active circulation in Singapore. The main newspapers include: + Singtel - https://www.singtel.com/ + StarHub - https://www.starhub.com/ + TPG - https://www.tpgmobile.sg/

+ The Strait Times (English) + Today (English) + The New Paper (English) + Lianhe Zaobao (Chinese)

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Postal Service Singapore Post Limited , commonly abbreviated as SingPost , is a postal service and courier company in Singapore. It is the country's designated Public Postal Licensee (PPL) which provides both domestic and international postal services. The company is a wholly owned subsidiary of multinational telecommunications conglomerate Singtel. The company provides mail collection and delivery services throughout Singapore. Letters and parcels are deposited in a post or parcel boxes or are collected in bulk from businesses, this is then transported to the SingPost sorting offices. It also provides logistics services in the domestic market and global delivery services. SingPost also offers products and services including postal, agency and financial services through its post offices, Self-service Automated Machines (SAMs) and vPOST, its internet portal.

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Driving Rules and Regulations Singaporeans drive on the left-hand side of the road and vehicles have the steering wheel on their right side.

Here are some rules and regulations when driving:

+ The right lane is the fast lane. You should always overtake on the right-hand side. Please remember to keep left if you’re not overtaking. Road hogging is an offence and will result in a fine and demerit points on your licence. + Seat belts and child seats are mandatory. Anyone below the height of 1.35m will be required to be secured with a child restraint appropriate for a person of that height and weight, use a booster seat to supplement the seat belt or an adjustable seat belt. + Do not drink and drive. The legal Blood Alcohol Content (BAC) limit is 80 mg of alcohol per 100 ml of blood. + Headlights must be turned on between 7 pm and 7 am. + Regulatory signs are usually circular, in red or blue, and are mandatory. They regulate the movement of traffic and failure to comply with them constitutes an offence. + On uncontrolled junctions, traffic from the right has right of way. Please keep in mind that having the right of way and getting right of way are two different things. Always anticipate having to stop. + When turning right on a large junction, you will cross lanes of traffic travelling in the opposite direction and you will have to give way. Wait in the designated boxes or wait for the green arrow on the traffic lights to light up, in which case traffic from the opposite side will stop and you can proceed. A flashing arrow means you must stop unless you are too close to stop safely (same as amber on a normal traffic light). + When turning left on a junction, you might come across a slipway leading you past the traffic lights. If this is the case, you do not have to stop for the traffic lights, but you must give way to traffic on the road you are about to merge into. Please make sure that you are aware of all the road regulations before you start driving in Singapore.

The standard speed limits when driving in Singapore are:

+ 50 km/h on all roads + 40 km/h in school zones and silver zones + 80 km/h on expressways

Seat Belts The law in Singapore requires anyone below the height of 1.35m to be secured with an appropriate restraint, booster seat or adjustable seatbelt. Those 1.35m or taller are expected to wear a seatbelt irrespective of age.

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Car Insurance The first thing you need to know is that it is compulsory . Having car insurance is not optional… In Singapore drivers can choose between three main types of insurance – 1) TPO (Third Party Only), 2) Third Party, Fire and Theft and 3) Comprehensive Coverage.

Comprehensive

Third Party Property

Third Party Fire and Theft Third Party Property with some add-on features that cover your vehicle

Covers damage to your own vehicle and other people’s property, as well as theft and some other risks, plus legal costs

Covers damage to other people’s property and legal costs, but not damage to your own vehicle

Insurance premiums vary, depending on the class, size, weight of car. Most main insurance companies offer coverage. Roadworthiness Test In Singapore, vehicle inspection is a regular process for all motorists. LTA will send you a message about three months in advance if your vehicle is due for inspection. One of the LTA-Authorised Inspection Centres (AIC) you can send your car to is VICOM. They perform vehicle inspection, but also provide other services such as vehicle evaluation, road tax renewal and more. Singapore’s road network connects all corners of the island with more than 9,000 land-km of roads and expressways. LTA builds, manages and maintains this extensive network and infrastructure. With roads already occupying 12 per cent of our total land area, LTA takes into account the projected growth in both existing and future areas to plan road use carefully. To achieve our vision of a car-lite nation, we prioritise movement for the masses, with priority lanes for buses and efforts to improve first-and-last-mile connectivity to our public transport hubs.

LTA also manages vehicle ownership and usage to ensure that the traffic flows smoothly and efficiently.

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Health Medical/Dental Systems Overview

Singapore has achieved universal health coverage through a mixed financing system . The country's public statutory insurance system, MediShield Life, covers large bills arising from hospital care and certain outpatient treatments. Patients pay premiums, deductibles, co-insurance, and any costs above the claim limit. For foreigners, an international health insurance for Singapore is often a better option for expatriates than a local health plan. It offers freedom in your choice of doctors or medical centre, not only within Singapore but in many other countries (within your zone of cover). Therefore, if you prefer to be treated in your home country or in another country, within your zone of cover, your medical costs will be reimbursed by your insurance company. Moreover, if you leave Singapore and move elsewhere your international insurance may be able to follow you. Helpful Hint: You can find more information on the healthcare system on: https://www.guidemesingapore.com/business-guides/immigration/get-to-know- singapore/healthcare-in-singapore Emergency If you have a medical emergency and need immediate care, you can drive to the hospital emergency or dial 995 for immediate medical attention. An ambulance will then take you to the hospital.

If you have health issues you should always try to contact your family doctor first.

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Education ingapore's education system has been consistently ranked as one of the highest in the world by the OECD. According to PISA, an influential worldwide study on educational systems, Singapore has the highest performance in international education and tops in global rankings. Childcare and Kindergarten or Preschool The preschool education constitutes of Playschool, Nursery and Kindergarten. Though this level of education is optional, more and more parents are sending their wards to playschool (3 years or younger) or Nursery (4 Years). By the age of 5, most children will be attending Kindergarten for 2 years (K1 and K2). The preschools are run by the private sector, including religious bodies, community foundations, business groups, etc. However, every preschool need to register itself with the Singapore Ministry of Education before being functional. It broadly includes:

+ Half-day or full-day care programmes + Kindergarten preschool education

Helpful Hint: You can find more information on the list of childcare and kindergarten or preschool centres at: https://skoolopedia.com/childcare/childcares- in-singapore-areas/

Schooling Public Schools

Singapore’s public schools are consistently ranked the best in the world. This may be because of an emphasis placed from the outset on maths and science, or the fact that the schools follow an English-based bilingual system. However, the school placements are offered initially to citizens, then to PRs, and finally to non- PR foreigners. Furthermore, unlike citizens and PRs, foreigners cannot request a particular school of their choice. All applications are made through the Ministry of Education (MOE).

International Schools

These schools usually cater to a diversity of cultures with no dominant nationality or ethnic group. For mobile expats, the mix of international curriculums allows children to transfer and continue their curriculum easily. Curriculums are usually a mix the International Baccalaureate ‘IB’ (divided into Primary Years Programme (PYP), Middle Years Programme (MYP) and Diploma (DP)), the International Primary Curriculum and the IGCSE.

International Schools are still the more popular choice for expatriate children in Singapore.

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Helpful Hint: You may find a list of international schools at: https://www.international-schools-database.com/in/singapore

Private schools The Singapore Ministry of Education registers private schools based on the following factors: + Basic statutory requirements, such as building and fire safety requirements + Acceptable curriculum + Qualified teachers However, the registration does not in any way represent an endorsement or accreditation of the quality of the courses offered. You are advised to find out more about the school and exercise caution in understanding the terms of contract before enrolling in the course of study.

Helpful Hint: You can search for an international school in Singapore via https://www.moe.gov.sg/private-education/private-schools

Common Questions for Public, Private and International Schools As you give careful consideration to your children’s school selection and best fit, you may wish to consider asking some of these questions for the school official during your visit. + Is there space for my child in his or her grade? If so, what is the average class size? + What is the admissions process and criteria? + How many students are enrolled in your school? + What academic program do you offer? + Do students have a choice regarding program selections? + What provisions are offered for children with special needs and/or language support? + Do you offer foreign language instruction? + What intervention program is available when a skill is not mastered? + Is your school accredited? What organization(s) has/have granted accreditation? + Which universities do the graduates attend? + Do you have counselors that support the college search/enrollment process? + Is transportation provided to and from school? + What organizations and clubs are available before/after school for students? + Are there school organizations for parents? + Do you have a book that describes the student code of conduct?

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Pet Relocation Requirements and Registration Veterinary conditions for the import of dogs and cats vary, depending on which country/region category the animal comes from. These conditions include sending the animal for vaccinations, blood tests, and parasite treatments. Some conditions need to be fulfilled within specific time frames, so read the conditions for import carefully before you begin your application process. Pets must have a microchip implanted before the rabies vaccine is administered. After this vaccine is 30 days old, your pet can get their blood draw for their rabies titer test. Your pet should then receive a second rabies vaccine. Pending passing titer test results, your pet can travel to Singapore when the first vaccine is at least 4 months old (or you may bypass the second vaccine and travel with the primary vaccine is 3 months old, but this will result in a longer quarantine period). Helpful Hint: For a step-by-step guide on how to import your pet, use the calculator on https://www.nparks.gov.sg/avs/pets/bringing-animals-into- singapore-and-exporting/bringing-in-and-transshipping-dogs-and-cats/preparing- to-bring-dogs-and-cats-into-singapore

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